Navistar recalls 2019-2020 International HV vehicles with feature codes 12VXT/12VXU due to unintended vehicle movement when parking brake is engaged, increasing crash risk. Owners must update Engine Control Module free of charge.
Unintended vehicle movement increases the risk of a crash.
Navistar is recalling certain 2019-2020 International HV trucks that may move unexpectedly when the parking brake is engaged, potentially causing a crash. This issue affects vehicles with specific feature codes and requires a free software update to fix.
When the parking brake is engaged and the transmission is in Drive or Reverse, pressing the PTO switch causes the engine to speed up. This can overcome the parking brake's hold, moving the vehicle unexpectedly and increasing crash risk.
Owners of 2019-2020 International HV trucks with feature codes 12VXT or 12VXU are affected. Drivers who park these vehicles on slopes or inclines are at higher risk of unintended movement.
Check if your 2019-2020 International HV truck has feature codes 12VXT or 12VXU. The recall covers vehicles sold between 2018-2020 with these specific codes.
Contact Navistar customer service at 1-800-448-7825 to schedule a free update of the Engine Control Module.
Navistar will notify owners, and dealers will update the Engine Control Module to enable the PTO neutral interlock, free of charge. The recall began January 16, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19518.
The recall is for vehicles that may move unexpectedly when the parking brake is engaged and the transmission is in Drive or Reverse, which could cause a crash.
Your vehicle is affected if it's a 2019-2020 International HV truck with feature codes 12VXT or 12VXU.
The recall began January 16, 2020, but there is no specific deadline for the update; owners can contact Navistar for the fix at any time.
We’ve drafted a message you can send Navistar to request your refund or repair — edit it as you like.
Subject: Recall 19V841000 — Navistar Navistar Hello, I own a Navistar that is covered by recall 19V841000 from Navistar. The official recall notice states: Navistar will notify owners, and dealers will update the Engine Control Module to enable the PTO neutral interlock, free of charge. The recall began January 16, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19518. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.