Nissan is recalling 2020 INFINITI QX60 vehicles with potential steering knuckle or rear axle deformation after hitting curbs, increasing crash risk. Owners must have steering knuckle or rear axle inspected and replaced free by dealers.
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Nissan is recalling 2020 INFINITI QX60 vehicles because the front steering knuckle or rear axle housing might deform after hitting a curb, which could cause loss of steering control or wheel separation. This increases the risk of a crash.
The front steering knuckle or rear axle housing may not have enough strength due to improper heat treatment. This can cause the part to deform when hitting a curb, leading to loss of steering control or wheel separation.
Owners of 2020 INFINITI QX60 vehicles are affected. Drivers who frequently drive on uneven roads or hit curbs are at higher risk.
Check if your 2020 INFINITI QX60 was mailed a notification letter by July 26, 2021. The recall covers vehicles with improper heat treatment in the front steering knuckle or rear axle housing.
Dealers will inspect and replace the front steering knuckle and rear axle housing if necessary, free of charge.
Owner notification letters were mailed to owners on July 26, 2021.
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
The front steering knuckle or rear axle housing may have insufficient strength due to improper heat treatment, which can cause deformation after hitting a curb.
Your 2020 INFINITI QX60 was mailed a notification letter by July 26, 2021, or the vehicle has improper heat treatment in the front steering knuckle or rear axle housing.
Contact your dealer for a free inspection and possible replacement of the front steering knuckle and rear axle housing.
We’ve drafted a message you can send INFINITI to request your refund or repair — edit it as you like.
Subject: Recall 21V402000 — INFINITI INFINITI Hello, I own a INFINITI that is covered by recall 21V402000 from INFINITI. The official recall notice states: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
