Use cautionVehicle recall · NHTSA · Published May 27, 2021
INFINITI QX60 2020 Suspension Recall: Risk of Loss of Steering Control
Nissan is recalling 2020 INFINITI QX60 vehicles with potential steering knuckle or rear axle deformation after hitting curbs, increasing crash risk. Owners must have steering knuckle or rear axle inspected and replaced free by dealers.
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
“INFINITI QX60 2020 Suspension Recall: Risk of Loss of Steering Control.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79684-infiniti-qx60-2020-suspension-recall-risk-of-loss-of-steering. Based on NHTSA recall #21V402000 (https://www.nhtsa.gov/recalls?nhtsaId=21V402000).
Nissan North America, Inc. recalled certain 2020 Nissan Murano and Infiniti QX60 vehicles for a suspension defect that can cause loss of steering control or wheel separation, the National Highway Traffic Safety Administration said on May 27, 2021. Dealers will inspect and replace affected parts free of charge.
How to tell if you have it
INFINITI Q50 2021
INFINITI QX50 2021
INFINITI QX60 2020
NISSAN GT-R 2021
NISSAN MURANO 2020
What to do
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
The hazard
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Context
GovInfoNow's records show Nissan North America, Inc. has 229 other recalls on record since 2009-09-16. Other recent recalls of similar products include Nissan Cube (2010) Air Bag Recall: Risk of Injury During Crash (2026-10-04), Nissan 2025 Altima Air Bags May Not Deploy: Recall for Safety (2026-08-13), and Nissan 2020-2027 QX80 Recall: Overload Risk from Incorrect Weight Label (2026-07-15). NHTSA has received 24 owner complaints for the 2020 INFINITI QX60, including two crashes and four injuries, with the latest report on 2026-09-08.
How to tell if you have this one
Check if your 2020 INFINITI QX60 was mailed a notification letter by July 26, 2021. The recall covers vehicles with improper heat treatment in the front steering knuckle or rear axle housing.
Brand
INFINITI
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Dealer for Inspection
Dealers will inspect and replace the front steering knuckle and rear axle housing if necessary, free of charge.
Check Notification Status
Owner notification letters were mailed to owners on July 26, 2021.
July 26, 2021
Official remedy
What NHTSA says to do
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
How this recall unfolded
Recall timeline
Owners were mailed letters 2 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact INFINITI
We’ve drafted a message you can send INFINITI to request your refund or repair — edit it as you like.
Subject: Recall 21V402000 — INFINITI QX60 2020 Suspension Recall: Risk of Loss of Steering Control
Hello,
I own a INFINITI QX60 2020 Suspension Recall: Risk of Loss of Steering Control that is covered by recall 21V402000 from INFINITI.
The official recall notice states: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.