Use cautionVehicle recall · NHTSA · Published August 8, 2019
Navistar 2019-2020 School Bus Roof Hatch Handle Recall: Emergency Exit Risk
Navistar recalls certain 2019-2020 school buses with roof hatch handles that may break, preventing emergency exit during crises. Owners must have the handle replaced free by dealers.
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
“Navistar 2019-2020 School Bus Roof Hatch Handle Recall: Emergency Exit Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79675-navistar-2019-2020-school-bus-roof-hatch-handle-recall-emergency. Based on NHTSA recall #19V580000 (https://www.nhtsa.gov/recalls?nhtsaId=19V580000).
The National Highway Traffic Safety Administration announced on August 8, 2019, that Navistar is recalling certain IC BUS CESB and RESB school buses due to a roof hatch handle hazard. Dealers will replace the outer handle free of charge for owners who contact customer service at 1-800-448-7825.
How to tell if you have it
IC BUS CESB, 2020
IC BUS RESB, 2019-2020
What to do
Navistar will notify owners, and dealers will replace the outer handle, free of charge. The recall began October 7, 2019. Owners may contact Navistar customer service at 1-800-448-7825.
The hazard
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury. The defect stems from a manufacturing issue where the handle may unexpectedly break under reasonable use.
Context
GovInfoNow's records show Navistar, Inc. has 185 other recalls on record since 2008-11-24. Other recent recalls of similar products include Thomas Built SAF-T-LINER HDX2 Recall: Door Failure Risk (2026-06-26), International 2025-2027 IC Bus CESB Recall: Risk of Injury in Crashes (2026-07-16), and Ford Explorer (2019) Recall: Roof Rail Detachment Risk (2026-07-14).
How to tell if you have this one
Check if your school bus has a feature code 48PZP, 48PZR, 48RZY, 48SXV, or 48SZG on the roof hatch. These codes indicate the recalled model years (2019-2020) and specific emergency exit hatches.
Brand
Navistar
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Navistar Customer Service
Call 1-800-448-7825 to get the replacement handle.
Have the Handle Replaced
Dealers will replace the roof hatch external handle free of charge.
Official remedy
What NHTSA says to do
Navistar will notify owners, and dealers will replace the outer handle, free of charge. The recall began October 7, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19513.
How this recall unfolded
Recall timeline
2 dated steps over 2 months.
1NHTSA received the defect report
2Recall began
Dates from the agency record only; steps without a date are left out.
Take action
Contact Navistar
We’ve drafted a message you can send Navistar to request your refund or repair — edit it as you like.
Subject: Recall 19V580000 — Navistar 2019-2020 School Bus Roof Hatch Handle Recall: Emergency Exit Risk
Hello,
I own a Navistar 2019-2020 School Bus Roof Hatch Handle Recall: Emergency Exit Risk that is covered by recall 19V580000 from Navistar.
The official recall notice states: Navistar will notify owners, and dealers will replace the outer handle, free of charge. The recall began October 7, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19513.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.