Navistar recalls certain 2019-2020 school buses with roof hatch handles that may break, preventing emergency exit during crises. Owners must have the handle replaced free by dealers.
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Navistar is recalling some 2019-2020 school buses because the roof hatch external handle might break unexpectedly. If the handle breaks during an emergency, the hatch can't be opened from outside, increasing injury risk.
The roof hatch external handle can break unexpectedly under normal use. If it breaks during an emergency, the hatch cannot be opened from outside the vehicle, which may trap occupants and increase injury risk.
School bus owners who purchased 2019-2020 IC RE or IC CE models with specific feature codes (48PZP, 48PZR, 48RZY, 48SXV, or 48SZG) are affected. Drivers and passengers in these vehicles face the highest risk during emergencies.
Check if your school bus has a feature code 48PZP, 48PZR, 48RZY, 48SXV, or 48SZG on the roof hatch. These codes indicate the recalled model years (2019-2020) and specific emergency exit hatches.
Call 1-800-448-7825 to get the replacement handle.
Dealers will replace the roof hatch external handle free of charge.
Navistar will notify owners, and dealers will replace the outer handle, free of charge. The recall began October 7, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19513.
Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Check if your 2019-2020 school bus has feature codes 48PZP, 48PZR, 48RZY, 48SXV, or 48SZG on the roof hatch.
The recall began October 7, 2019, but no specific deadline is mentioned for the replacement.
We’ve drafted a message you can send Navistar to request your refund or repair — edit it as you like.
Subject: Recall 19V580000 — Navistar Navistar Hello, I own a Navistar that is covered by recall 19V580000 from Navistar. The official recall notice states: Navistar will notify owners, and dealers will replace the outer handle, free of charge. The recall began October 7, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19513. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
