Navistar recalls 2020-2023 IC CE school buses with potential engine shutdowns causing crashes. Owners must contact Navistar by Jan 18, 2022 for free ECM reprogramming.
Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Navistar is recalling certain 2020-2023 IC CE school buses because their engine control modules can cause unexpected shutdowns, increasing crash risk. This could lead to dangerous situations where school buses need to evacuate passengers in traffic.
The engine control module (ECM) may set a fault code that causes the engine to shut down unexpectedly. This can lead to crashes or require sudden evacuations in traffic, putting passengers at risk of injury.
School bus owners with 2020-2023 IC CE models are affected. Drivers and passengers face higher risk during unexpected shutdowns in traffic.
Check if your school bus is a 2020-2023 model with the IC CE designation. The recall was notified to owners via mail on January 18, 2022.
Call Navistar customer service at 1-800-448-7825 to schedule free ECM reprogramming.
Dealers will reprogram the ECM, free of charge. Owner notification letters notifying owners of the safety risk were mailed January 18, 2022. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21507.
The engine control module (ECM) may set a fault code causing unexpected engine shutdowns, increasing crash risk.
Check if your school bus is a 2020-2023 model with the IC CE designation. The recall was notified to owners via mail on January 18, 2022.
The recall remedy is free and available immediately, but the official notification was sent on January 18, 2022.
We’ve drafted a message you can send Navistar to request your refund or repair — edit it as you like.
Subject: Recall 21V837000 — Navistar Navistar Hello, I own a Navistar that is covered by recall 21V837000 from Navistar. The official recall notice states: Dealers will reprogram the ECM, free of charge. Owner notification letters notifying owners of the safety risk were mailed January 18, 2022. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21507. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
