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Use caution Vehicle recall · NHTSA · Published January 12, 2020

Hyundai Nexo 2020 Recall: Brake System May Reduce Stopping Power

Hyundai is recalling certain 2020 Nexo vehicles due to potential reduced braking power, which could increase crash risk. Owners must contact customer service for free software update.

🇺🇸 NHTSA recall #20V748000VehicleHyundai ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Hyundai is recalling 2020 Nexo vehicles with a brake system issue that may reduce stopping power, increasing crash risk. Owners must get a free software update from a dealer. Read more at govinfonow.com/recall/79651-hyundai-nexo-2020-recall-brake-system-may-reduce-stopping-power.

Source Summary by GovInfoNow · govinfonow.com/recall/79651-hyundai-nexo-2020-recall-brake-system-may-reduce-stopping-power · Updated October 5, 2026 · Official notice: NHTSA #20V748000

Cite this page

“Hyundai Nexo 2020 Recall: Brake System May Reduce Stopping Power.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/79651-hyundai-nexo-2020-recall-brake-system-may-reduce-stopping-power. Based on NHTSA recall #20V748000 (https://www.nhtsa.gov/recalls?nhtsaId=20V748000).

Why it’s dangerous

The vehicle's brake system may detect abnormal sensor signals and significantly reduce braking performance. This could lengthen stopping distance, increasing crash risk during normal driving.

Who’s affected

Owners of 2020 Hyundai Nexo vehicles are affected. Drivers using these vehicles without the software update face reduced braking power.

How to tell if you have this one

Check for 2020 Nexo vehicles. The recall covers specific models with the Integrated Electronic Brake (IEB) system that may need software updates.

  • Brand
    Hyundai
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Hyundai Customer Service

    Call 1-855-371-9460 to get the free software update for your vehicle.

  2. Get Software Update

    Dealers will provide a free software update to fix the brake system issue.

Official remedy

What NHTSA says to do

Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.

How this recall unfolded

Recall timeline

2 dated steps over 12 months.

1. NHTSA received the defect report: Jan 12, 202012. Recall began: Jan 25, 2021220202021
  1. NHTSA received the defect report
  2. Recall began

Dates from the agency record only; steps without a date are left out.

Take action

Contact Hyundai

We’ve drafted a message you can send Hyundai to request your refund or repair — edit it as you like.

Subject: Recall 20V748000 — Hyundai Nexo 2020 Recall: Brake System May Reduce Stopping Power

Hello,

I own a Hyundai Nexo 2020 Recall: Brake System May Reduce Stopping Power that is covered by recall 20V748000 from Hyundai.

The official recall notice states: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #20V748000 (January 12, 2020)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA