Honda is recalling 2019-2020 Odyssey vehicles with faulty rearview cameras that may distort or fail to display images, increasing crash risk. Owners must have the camera replaced free by dealers.
A distorted or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Honda is recalling certain 2019-2020 Odyssey vehicles because water can enter the rearview camera lens, causing distorted or no images. This reduces the driver's view behind the vehicle and raises crash risk.
Water can enter the rearview camera mounting holes, distorting the image or causing it to fail completely. This reduces the driver's view of what's behind the vehicle, increasing crash risk.
Owners of 2019-2020 Honda Odyssey vehicles are affected. Drivers using the rearview camera without proper maintenance are most at risk.
Check if your 2019-2020 Honda Odyssey has water entering the rearview camera lens. The recall applies to vehicles purchased between 2019 and 2020.
Call 1-888-234-2138 to confirm your vehicle is affected and schedule a camera replacement.
Dealers will replace the rearview camera at no cost to you once you contact Honda.
Honda will notify owners, and dealers will replace the rearview camera, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is W83.
Water may have entered the camera lens, causing distortion or failure. Contact Honda for a replacement.
This recall applies to 2019-2020 Odyssey vehicles. Check if water has entered the rearview camera lens.
The recall began September 23, 2020, but there is no specific deadline for the replacement.
We’ve drafted a message you can send Honda to request your refund or repair — edit it as you like.
Subject: Recall 20V438000 — Honda Honda Hello, I own a Honda that is covered by recall 20V438000 from Honda. The official recall notice states: Honda will notify owners, and dealers will replace the rearview camera, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is W83. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
