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Use caution Vehicle recall · NHTSA · Published June 15, 2023

Honda Passport 2020: Rearview Camera Failure Risk

Honda recalls 2020 Passport models with faulty rearview camera cable that may not display images, increasing crash risk. Owners must contact Honda for free repair.

🇺🇸 NHTSA recall #23V431000VehicleHonda ›
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Contact the company

✎ GovInfoNow plain-language explainer

What happened, in plain English

Honda is recalling 2020 Passport vehicles with a rearview camera that may not display images due to a faulty cable. This increases the risk of crashes or injuries when reversing. Read more at govinfonow.com/recall/79620-honda-passport-2020-rearview-camera-failure-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/79620-honda-passport-2020-rearview-camera-failure-risk · Updated October 4, 2026 · Official notice: NHTSA #23V431000

Cite this page

“Honda Passport 2020: Rearview Camera Failure Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79620-honda-passport-2020-rearview-camera-failure-risk. Based on NHTSA recall #23V431000 (https://www.nhtsa.gov/recalls?nhtsaId=23V431000).

Why it’s dangerous

A faulty cable connector can cause the rearview camera image to not appear on the display. This reduces the driver's ability to see behind the vehicle while reversing, increasing the chance of collisions.

Who’s affected

Owners of 2020 Honda Passport vehicles are affected. Drivers who reverse frequently or have limited rear visibility are at higher risk.

How to tell if you have this one

Check if your 2020 Honda Passport has a rearview camera that doesn't show images. The recall covers specific model years and vehicles identified by Honda's recall numbers EEL, ZEM, and SFC.

  • Brand
    Honda
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Honda Customer Service

    Call 1-888-234-2138 to schedule a free repair for the faulty cable harness.

  2. Get Repair Kit

    Dealers will replace the cable harness and install a straightening cover over the vehicle cable connector at no cost.

Official remedy

What NHTSA says to do

Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

How this recall unfolded

Recall timeline

Owners were mailed letters 39 days after NHTSA received the defect report.

1. NHTSA received the defect report: Jun 15, 202312. Owner letters mailed: Jul 24, 202322023
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Honda

We’ve drafted a message you can send Honda to request your refund or repair — edit it as you like.

Subject: Recall 23V431000 — Honda Passport 2020: Rearview Camera Failure Risk

Hello,

I own a Honda Passport 2020: Rearview Camera Failure Risk that is covered by recall 23V431000 from Honda.

The official recall notice states: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V431000 (June 15, 2023)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA