Use cautionVehicle recall · NHTSA · Published August 28, 2020
Heartland Cyclone 2020 Trailer Recall: Landing Legs May Buckle
Heartland is recalling 2020 Cyclone trailers due to front landing legs that may buckle while parked, risking property damage or injury. Owners must contact Heartland for free repairs.
“Heartland Cyclone 2020 Trailer Recall: Landing Legs May Buckle.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79600-heartland-cyclone-2020-trailer-recall-landing-legs-may-buckle. Based on NHTSA recall #20V521000 (https://www.nhtsa.gov/recalls?nhtsaId=20V521000).
The National Highway Traffic Safety Administration announced on August 28, 2020, that Heartland Recreational Vehicles is recalling certain Cyclone, Bighorn Traveler, and Elkridge recreational trailers due to equipment hazards. Owners should contact Heartland customer service at 1-877-262-8032 for a free repair.
How to tell if you have it
Heartland Bighorn Traveler, 2020-2021
Heartland Cyclone, 2019-2021
Heartland Elkridge, 2020-2021
What to do
Dealers will install a jack bracket to reinforce the landing legs free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
The hazard
According to NHTSA, insufficient bracing causes the front landing legs to buckle and collapse while the trailer is parked. This can cause the trailer to drop unexpectedly, increasing the risk of property damage, personal injury or death.
Context
GovInfoNow's records show Heartland Recreational Vehicles has issued 54 other recalls since July 5, 2009. Recent brand issues include a May 9, 2025 recall for Cyclone steps that may detach and a March 27, 2024 recall regarding LED circuit fire risks in 2023 fifth wheels. Other recent recalls of similar products include Keystone Montana loose shock bolts (May 18, 2026), Brinkley RV Model Z suspension broken bolts (May 22, 2026), and Kia Telluride seat belts (March 6, 2026).
How to tell if you have this one
Check for 2020 Heartland Cyclone trailers. The recall covers 2019-2021 Cyclone and 2020-2021 Bighorn Traveler models. The recall began October 9, 2020.
Brand
Heartland
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Heartland
Call Heartland customer service at 1-877-262-8032 to schedule a free repair for the landing legs.
Official remedy
What NHTSA says to do
Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
How this recall unfolded
Recall timeline
2 dated steps over 42 days.
1NHTSA received the defect report
2Recall began
Dates from the agency record only; steps without a date are left out.
Take action
Contact Heartland
We’ve drafted a message you can send Heartland to request your refund or repair — edit it as you like.
Subject: Recall 20V521000 — Heartland Cyclone 2020 Trailer Recall: Landing Legs May Buckle
Hello,
I own a Heartland Cyclone 2020 Trailer Recall: Landing Legs May Buckle that is covered by recall 20V521000 from Heartland.
The official recall notice states: Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.