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Use caution Vehicle recall · NHTSA · Published December 7, 2019

Heartland Pioneer 2020 Recall: Electrical Overheating Fire Risk

Heartland is recalling 2020 Pioneer trailers due to potential electrical overheating that could cause fire. Owners must have electrical connections corrected by dealers at no cost.

🇺🇸 NHTSA recall #19V525000VehicleHeartland ›
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✎ GovInfoNow plain-language explainer

Heartland is recalling certain 2017-2020 Pioneer trailers because a faulty electrical connector could overheat and cause a fire. This affects owners who need to have the connection fixed by a dealer to prevent fire risk. Read more at govinfonow.com/recall/79599-heartland-pioneer-2020-recall-electrical-overheating-fire-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/79599-heartland-pioneer-2020-recall-electrical-overheating-fire-risk · Updated August 18, 2026 · Official notice: NHTSA #19V525000

Cite this page

“Heartland Pioneer 2020 Recall: Electrical Overheating Fire Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79599-heartland-pioneer-2020-recall-electrical-overheating-fire-risk. Based on NHTSA recall #19V525000 (https://www.nhtsa.gov/recalls?nhtsaId=19V525000).

The National Highway Traffic Safety Administration announced on December 7, 2019, that Heartland Recreational Vehicles is recalling certain travel trailers due to overheating electrical connections that increase fire risk. Owners should contact Heartland customer service at 1-877-262-8032 for a free repair.

How to tell if you have it

  • Heartland Bighorn, 2017
  • Heartland Elkridge, 2016-2020
  • Heartland Milestone, 2019-2020
  • Heartland North Peak, 2017-2018
  • Heartland Oakmont, 2016-2017
  • Heartland Pioneer FW, 2017-2020
  • Heartland Prowler FW, 2016-2018
  • Heartland Sundance and Sundance XLTFW, 2017-2019

What to do

Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032.

The hazard

According to NHTSA records, the A/C electrical connector may have been improperly installed, causing increased electrical resistance and connection overheating. This condition increases the risk of a fire. GovInfoNow's records show one owner complaint for the 2017 Heartland Elkridge mentioned a fire.

Context

GovInfoNow's records show Heartland Recreational Vehicles has 54 other recalls on record since July 5, 2009. Recent similar recalls include the Heartland Cyclone 2024 Fifth Wheel Recall (May 9, 2025), the Heartland 2023 Fifth Wheels Recall (March 27, 2024), and the Heartland 2023 Big Horn Fifth Wheels Recall (April 19, 2023). Other recent recalls of similar products include the Keystone 2026 Montana RV Recall (March 18, 2026), the Alliance 2020-2026 Luxe Cruiser Electrical Fire Recall (June 9, 2026), and the Forest River Cedar Creek Trailer Recall (October 16, 2026).

How to tell if you have this one

Check if your 2017-2020 Heartland Pioneer trailer has the A/C electrical connector that may be improperly installed. The recall covers specific model years and trailer types listed in the notice.

  • Brand
    Heartland
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Heartland Customer Service

    Call 1-877-262-8032 to confirm your trailer is affected and schedule a correction.

  2. Have Electrical Connection Corrected

    Dealers will fix the electrical connection at no cost to prevent overheating and fire risk.

Official remedy

What NHTSA says to do

Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.

How this recall unfolded

Recall timeline

2 dated steps over 3 months.

1. Recall began: Sep 5, 201912. NHTSA received the defect report: Dec 7, 201922019
  1. Recall began
  2. NHTSA received the defect report

Dates from the agency record only; steps without a date are left out.

✎ GovInfoNow

Questions people ask

What models are affected by this recall?

2017-2020 Heartland Pioneer trailers, including specific models like Bighorn Traveler, Elkridge, and Sundance.

Take action

Contact Heartland

We’ve drafted a message you can send Heartland to request your refund or repair — edit it as you like.

Subject: Recall 19V525000 — Heartland Pioneer 2020 Recall: Electrical Overheating Fire Risk

Hello,

I own a Heartland Pioneer 2020 Recall: Electrical Overheating Fire Risk that is covered by recall 19V525000 from Heartland.

The official recall notice states: Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V525000 (December 7, 2019)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA