Daimler Trucks is recalling 2020 Freightliner Cascadia trucks with a faulty gear display that may cause unexpected movement. Owners should contact DTNA for free reprogramming to prevent crashes.
The incorrect gear selection display may cause the operator to falsely assume that the truck is in neutral, possibly resulting in the truck moving unexpectedly, increasing the risk of a crash.
Daimler is recalling 2020 Freightliner Cascadia trucks with a faulty gear display that may make drivers think the truck is in neutral when it's not. This could cause the truck to move unexpectedly, increasing crash risk.
The instrument cluster continues to show 'N' (neutral) even after shifting out of neutral. This can trick drivers into thinking the truck is stationary when it's actually moving, potentially causing accidents.
Truck owners with 2020 Freightliner Cascadia models equipped with the ICU3S Instrument Cluster and DT12 transmission are affected. Drivers most at risk are those who may misread the gear display.
Check if your 2020 Freightliner Cascadia has an ICU3S Instrument Cluster and DT12 automated manual transmission. The recall started August 7, 2019, and affects specific model years.
Call 1-800-745-8000 to schedule free reprogramming of the powertrain controller.
Daimler Trucks North America (DTNA) will notify owners, and dealers will reprogram the powertrain controller so that the correct gear selection displays in the instrument cluster, free of charge. The recall began August 7,2019. Owners can contact DTNA's customer service at 1-800-745-8000. DTNA's number for this recall is FL-808.
The instrument cluster continues to display 'N' after shifting out of neutral, which can cause drivers to mistakenly believe the truck is in neutral when it's actually moving.
Your 2020 Freightliner Cascadia with an ICU3S Instrument Cluster and DT12 automated manual transmission is affected.
The recall began August 7, 2019, but there is no specific deadline for reprogramming; owners can contact DTNA for free service.
We’ve drafted a message you can send Daimler Trucks to request your refund or repair — edit it as you like.
Subject: Recall 19V137000 — Daimler Trucks Daimler Trucks Hello, I own a Daimler Trucks that is covered by recall 19V137000 from Daimler Trucks. The official recall notice states: Daimler Trucks North America (DTNA) will notify owners, and dealers will reprogram the powertrain controller so that the correct gear selection displays in the instrument cluster, free of charge. The recall began August 7,2019. Owners can contact DTNA's customer service at 1-800-745-8000. DTNA's number for this recall is FL-808. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
