Use cautionVehicle recall · NHTSA · Published February 9, 2021
Freightliner Cascadia 2020 Steering Recall: Risk of Loss of Control
Daimler Trucks North America recalls 2020 Freightliner Cascadia trucks with potential steering loss due to drag link separation. Owners must have the drag link inspected and repaired free of charge.
“Freightliner Cascadia 2020 Steering Recall: Risk of Loss of Control.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79568-freightliner-cascadia-2020-steering-recall-risk-of-loss-of-control. Based on NHTSA recall #21V689000 (https://www.nhtsa.gov/recalls?nhtsaId=21V689000).
Daimler Trucks North America recalled 2019-2021 Freightliner Cascadia trucks due to a steering hazard, according to the National Highway Traffic Safety Administration on February 9, 2021. Owners should contact customer service at 1-800-547-0712 for a free inspection and repair.
How to tell if you have it
Freightliner Classic Cascadia, 2019
Freightliner Cascadia, 2019-2021
What to do
DTNA will inspect the drag link taper joint and repair it as necessary, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact DTNA's customer service at 1-800-547-0712.
The hazard
The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm. This separation can cause a complete loss of steering control, increasing the risk of a crash.
Context
GovInfoNow's records show Daimler Trucks North America has 273 other recalls on record since July 6, 2011. Other recent recalls of similar products include Freightliner Business Class M2 Steering Recall (February 4, 2026), Volvo 2026 VNL Steering Recall (July 9, 2026), and Mack 2025 TerraPro Recall (August 6, 2026).
How to tell if you have this one
Check if your 2020 Freightliner Cascadia truck has the drag link taper joint that may not be tightened sufficiently. The recall covers specific model years and vehicles identified by DTNA's customer service.
Brand
Daimler Trucks North America
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Stop Using It Now
Inspect the drag link taper joint and have it repaired by DTNA at no cost to prevent loss of steering control.
Official remedy
What NHTSA says to do
DTNA will inspect the drag link taper joint and repair it as necessary, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-900.
How this recall unfolded
Recall timeline
Owners were mailed letters 9 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Daimler Trucks North America
We’ve drafted a message you can send Daimler Trucks North America to request your refund or repair — edit it as you like.
Subject: Recall 21V689000 — Daimler Trucks North America Freightliner Cascadia 2020 Steering Recall: Risk of Loss of Control
Hello,
I own a Freightliner Cascadia 2020 Steering Recall: Risk of Loss of Control that is covered by recall 21V689000 from Daimler Trucks North America.
The official recall notice states: DTNA will inspect the drag link taper joint and repair it as necessary, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-900.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.