Use cautionVehicle recall · NHTSA · Published November 12, 2024
Freightliner Business Class M2 (2020) Engine Shutdown Recall: Delay Emergency Responders
Daimler Trucks North America recalls 2015-2020 Freightliner Business Class M2 trucks with Cummins diesel engines that may shut down unexpectedly, delaying emergency responders and increasing injury risk.
“Freightliner Business Class M2 (2020) Engine Shutdown Recall: Delay Emergency Responders.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79560-freightliner-business-class-m2-2020-engine-shutdown-recall-delay-emergency. Based on NHTSA recall #24V924000 (https://www.nhtsa.gov/recalls?nhtsaId=24V924000).
Daimler Trucks North America, LLC is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles with Cummins diesel engines due to an unexpected engine shutdown hazard. The National Highway Traffic Safety Administration announced the recall on November 12, 2024. Owners should contact DTNA customer service at 1-800-547-0712.
How to tell if you have it
Freightliner Business Class M2, 2015-2020
What to do
Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712.
The hazard
An unexpected engine shutdown can delay emergency responders and increase the risk of injury. The engine protection and inducement software may cause the engine to shut down unexpectedly, according to NHTSA records show.
Context
GovInfoNow's records show Daimler Trucks North America, LLC has 272 other recalls on record since 2011-07-06. Other recent recalls of similar products include Freightliner Business Class M2 Recall: Fire Risk from Exhaust Contact (2026-10-01), 2027 Thomas Built SAF-T-LINER C2 Recall: Headlight Issue (2026-10-01), and Thomas Built SAF-T-LINER HDX2 Recall: Missing Seat Belt Anchors (2026-08-24). NHTSA has 4 owner complaints on file for the 2015 FREIGHTLINER BUSINESS CLASS M2, with the latest received 2022-09-06. Manufacturers have sent NHTSA 633 technical service bulletins or other communications covering the 2015 FREIGHTLINER BUSINESS CLASS M2, with the latest dated 2026-04-23.
How to tell if you have this one
Check if your Freightliner Business Class M2 truck was manufactured between 2015 and 2020 and has a Cummins diesel engine. The recall was notified to owners via mail on February 5, 2025.
Brand
Daimler Trucks North America
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Update Software
Contact DTNA customer service at 1-800-547-0712 to schedule a software update for the electronic control module.
Install Corrected Data Plate
DTNA will install a corrected data plate at no cost after the software update.
Official remedy
What NHTSA says to do
Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.
How this recall unfolded
Recall timeline
Owners were mailed letters 3 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Daimler Trucks North America
We’ve drafted a message you can send Daimler Trucks North America to request your refund or repair — edit it as you like.
Subject: Recall 24V924000 — Daimler Trucks North America Freightliner Business Class M2 (2020) Engine Shutdown Recall: Delay Emer
Hello,
I own a Freightliner Business Class M2 (2020) Engine Shutdown Recall: Delay Emergency Responders that is covered by recall 24V924000 from Daimler Trucks North America.
The official recall notice states: Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.