Ford Escape PHEV (2020) Recall: Battery Failure Risk of Crash or Fire
Ford recalls 2020-2024 Escape PHEVs due to potential battery failure causing crash risk or fire. Owners must limit battery charge until remedy is complete.
Use caution until it’s fixed
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Contact the company
What happened, in plain English
Ford is recalling certain 2020-2024 Escape plug-in hybrid vehicles because a battery defect could cause a short circuit, leading to loss of drive power or fire. This recall requires owners to limit battery charging until a permanent fix is available. Read more at govinfonow.com/recall/79501-ford-escape-phev-2020-recall-battery-failure-risk-of-crash.
Source Summary by GovInfoNow · govinfonow.com/recall/79501-ford-escape-phev-2020-recall-battery-failure-risk-of-crash · Updated October 4, 2026 · Official notice: NHTSA #25V789000
Cite this page
“Ford Escape PHEV (2020) Recall: Battery Failure Risk of Crash or Fire.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79501-ford-escape-phev-2020-recall-battery-failure-risk-of-crash. Based on NHTSA recall #25V789000 (https://www.nhtsa.gov/recalls?nhtsaId=25V789000).
Why it’s dangerous
A manufacturing defect in the high voltage battery cells can cause an internal short circuit. This may lead to battery failure, which risks loss of drive power and increases crash probability or fire hazard.
Who’s affected
Owners of 2020-2024 Ford Escape PHEVs and 2021-2024 Lincoln Corsair PHEVs are affected. Drivers using the vehicle in normal conditions are most at risk due to potential battery failure.
How to tell if you have this one
Check if your vehicle has a 2020-2024 model year Ford Escape PHEV or 2021-2024 Lincoln Corsair PHEV. The recall was announced on NHTSA.gov starting November 18, 2025.
- Brand
Ford- Category
Vehicle
What to do — step by step
Limit Battery Charge
Follow instructions in the interim letter to limit the maximum charge of the battery until the final remedy is completed.
Contact Ford Customer Service
Call 1-866-436-7332 to get specific instructions for your vehicle and to confirm the recall status.
What NHTSA says to do
The remedy is currently under development. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Interim letters, notifying owners of the safety risk, and instructions to limit the maximum charge of the battery were mailed December 8, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.
Contact Ford
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 25V789000 — Ford Escape PHEV (2020) Recall: Battery Failure Risk of Crash or Fire Hello, I own a Ford Escape PHEV (2020) Recall: Battery Failure Risk of Crash or Fire that is covered by recall 25V789000 from Ford. The official recall notice states: The remedy is currently under development. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Interim letters, notifying owners of the safety risk, and instructions to limit the maximum charge of the battery were mailed December 8, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #25V789000 (November 14, 2025)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.