Use cautionVehicle recall · NHTSA · Published December 20, 2024
Ford F-550 SD (2020) Recall: Fuel Pump Failure Risk
Ford is recalling 2020 F-550 SD trucks with potential fuel pump failure due to biodiesel deposits. Owners must update software to prevent drive power loss and crash risk.
Ford is recalling certain 2020-2022 F-550 SD trucks because biodiesel deposits can cause high pressure fuel pump failure, increasing crash risk. Owners need to update software at a dealer to prevent loss of drive power. Read more at govinfonow.com/recall/79488-ford-f-550-sd-2020-recall-fuel-pump-failure-risk.
“Ford F-550 SD (2020) Recall: Fuel Pump Failure Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79488-ford-f-550-sd-2020-recall-fuel-pump-failure-risk. Based on NHTSA recall #24V957000 (https://www.nhtsa.gov/recalls?nhtsaId=24V957000).
Ford Motor Company recalled certain 2020-2022 F-Series Super Duty vehicles due to a high-pressure fuel pump failure that can cause loss of drive power and increase crash risk, the National Highway Traffic Safety Administration said on Dec. 20, 2024. Dealers will update the powertrain control module and transmission control module software free of charge.
How to tell if you have it
Ford F-250 SD, 2020-2022
Ford F-350 SD, 2020-2022
Ford F-450 SD, 2020-2022
Ford F-550 SD, 2020-2022
Ford F-600 SD, 2020-2022
Ford F-650, 2021-2022
Ford F-750, 2021-2022
What to do
Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332.
The hazard
Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump. This failure can cause a loss of drive power, increasing the risk of a crash. NHTSA received 4 owner complaints about the fuel system on these vehicles.
Context
GovInfoNow's records show Ford Motor Company has 641 other recalls on record since Jan. 29, 2010. Other recent recalls of similar products include Chevrolet Silverado 3500 (2025) Fuel System Recall: Engine Stall Risk (March 5, 2026), Toyota Lexus RC 2020 Fuel Pump Recall: Engine Stall Risk (Aug. 4, 2026), and Ford F-650 SD (2025) Liftgate Falls Risk: Stop Using Now (Aug. 20, 2026). Manufacturers have sent NHTSA 300 technical service bulletins or other communications covering the 2020 FORD F-250 SD with a latest date of Oct. 6, 2026.
How to tell if you have this one
Check if your truck is a 2020-2022 Ford F-550 SD model. The recall covers vehicles with biodiesel deposits on the pump drivetrain roller components.
Brand
Ford
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Update Software at Dealer
Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software for free.
Contact Ford Customer Service
Call Ford customer service at 1-866-436-7332 to confirm your vehicle is affected.
Official remedy
What NHTSA says to do
Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.
How this recall unfolded
Recall timeline
Owners were mailed letters 13 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Ford
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 24V957000 — Ford F-550 SD (2020) Recall: Fuel Pump Failure Risk
Hello,
I own a Ford F-550 SD (2020) Recall: Fuel Pump Failure Risk that is covered by recall 24V957000 from Ford.
The official recall notice states: Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.