Use cautionVehicle recall · NHTSA · Published February 18, 2021
Ford F-550 SD (2020) Recall: Windshield Detachment Risk in Crashes
Ford is recalling 2020 F-550 Super Duty trucks with potentially detachable windshields that could increase crash injury risk. Owners must have windshield reinstalled by dealers at no cost.
Ford is recalling certain 2020 F-550 Super Duty trucks because their windshields might detach during a crash, increasing injury risk. This affects vehicles that were manufactured with improper windshield bonding. Owners should contact Ford for a free windshield reinstallation. Read more at govinfonow.com/recall/79485-ford-f-550-sd-2020-recall-windshield-detachment-risk-in.
“Ford F-550 SD (2020) Recall: Windshield Detachment Risk in Crashes.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79485-ford-f-550-sd-2020-recall-windshield-detachment-risk-in. Based on NHTSA recall #21V090000 (https://www.nhtsa.gov/recalls?nhtsaId=21V090000).
The National Highway Traffic Safety Administration announced on Feb. 18, 2021, that Ford Motor Company is recalling certain 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles due to a windshield bonding defect. Owners should contact Ford customer service at 1-866-436-7332 for a free repair.
How to tell if you have it
Ford F-150, 2021
Ford F-250 SD, 2020-2021
Ford F-350 SD, 2020-2021
Ford F-450 SD, 2020-2021
Ford F-550 SD, 2020-2021
What to do
Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332.
The hazard
According to NHTSA records, the windshield may not have been properly bonded during manufacturing, allowing it to detach in a crash. This separation can increase the risk of injury to vehicle occupants.
Context
GovInfoNow's records show Ford Motor Company has 643 other recalls on file since Jan. 29, 2010. Recent similar recalls include a Ford F-450 SD recall for an inaccurate speedometer (Oct. 6, 2026) and a Ford F-150 recall for improperly secured front seats (Oct. 6, 2026). Other recent recalls of similar products include an International 2027 HV Trucks inoperative wipers recall (Aug. 6, 2026), a Mack Truck detached intake bezel recall (Oct. 1, 2026), and a Mazda CX-50 suspension recall (Oct. 29, 2025).
How to tell if you have this one
Check for 2020 F-550 Super Duty trucks. The recall covers vehicles manufactured with improper windshield bonding that fail to meet Federal Motor Vehicle Safety Standard 212.
Brand
Ford
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Ford
Call Ford customer service at 1-866-436-7332 to schedule a free windshield reinstallation.
Get Windshield Reinstalled
Dealers will remove and reinstall the windshield at no cost to fix the improper bonding.
Official remedy
What NHTSA says to do
Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.
How this recall unfolded
Recall timeline
2 dated steps over 57 days.
1NHTSA received the defect report
2Recall began
Dates from the agency record only; steps without a date are left out.
Subject: Recall 21V090000 — Ford F-550 SD (2020) Recall: Windshield Detachment Risk in Crashes
Hello,
I own a Ford F-550 SD (2020) Recall: Windshield Detachment Risk in Crashes that is covered by recall 21V090000 from Ford.
The official recall notice states: Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.