Ford Transit 2020 models with Freedman GO-ES foldaway seats may have seat belts that don't secure occupants properly, increasing crash injury risk. Owners must have retractors replaced free by dealers by May 19, 2020.
An unsecured occupant has an increased risk of injury in the event of a crash.
Ford Transit 2020 vehicles with Freedman GO-ES foldaway seats may have seat belts that don't secure occupants properly during crashes. This could lead to increased injury risk if the seat belt fails to hold the occupant in place.
The seat belt retractor block out zone may not be set correctly, causing the seat belt to fail to secure the occupant properly. This could lead to the occupant being thrown forward during a crash, increasing injury risk.
Owners of 2020 Ford Transit vehicles with Freedman GO-ES foldaway seats are affected. Drivers and passengers in these vehicles face the highest risk during crashes.
Check if your 2020 Ford Transit has Freedman GO-ES foldaway seats. The recall began May 19, 2020, and applies to vehicles sold between 2019 and 2020.
Call 1-800-527-7477 or 1-800-443-4540 to schedule a free retractor replacement.
National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
The seat belt retractor block out zone may not be set correctly, potentially causing the seat belt to fail to secure the occupant properly during a crash.
Your 2020 Ford Transit with Freedman GO-ES foldaway seats is affected. The recall began May 19, 2020, and applies to vehicles sold between 2019 and 2020.
Contact National Van Builders customer service at 1-800-527-7477 or 1-800-443-4540 to schedule a free retractor replacement.
We’ve drafted a message you can send Ford Transit to request your refund or repair — edit it as you like.
Subject: Recall 20V250000 — Ford Transit Ford Transit Hello, I own a Ford Transit that is covered by recall 20V250000 from Ford Transit. The official recall notice states: National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.