Ford is recalling 2020 Transit vehicles with AWD for potential driveshaft separation causing loss of power or unintended movement when parked. Free repairs available by dealers.
Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.
Ford is recalling certain 2020 Transit vehicles with All Wheel Drive that may have loose driveshaft bolts. This could cause the driveshaft to separate, leading to loss of drive power or unintended movement while parked, increasing crash risk.
Loose driveshaft bolts can cause the driveshaft to separate from the transfer case. This may result in loss of drive power or unintended vehicle movement while parked, especially if the parking brake isn't engaged, increasing crash risk.
Owners of 2020 Ford Transit vehicles with All Wheel Drive (AWD) are affected. Drivers and passengers in these vehicles face the highest risk if the driveshaft separates.
Check if your 2020 Ford Transit has All Wheel Drive (AWD). The recall covers vehicles where the driveshaft bolts may become loose or damaged.
Call 1-866-436-7332 to confirm your vehicle is affected and schedule repairs.
Dealers will inspect and replace driveshaft bolts and related components at no cost if loose bolts are found.
Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S54.
The recall is for potential driveshaft separation due to loose bolts, which could cause loss of drive power or unintended movement while parked.
Your 2020 Ford Transit with All Wheel Drive (AWD) is affected if the driveshaft bolts may have become loose or damaged.
Dealers will inspect and replace driveshaft bolts and related components at no cost. Contact Ford customer service at 1-866-436-7332 to schedule repairs.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 21V978000 — Ford Ford Hello, I own a Ford that is covered by recall 21V978000 from Ford. The official recall notice states: Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S54. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
