Ford is recalling certain 2019-2020 Transit Connect vehicles with outdated powertrain software that may cause engine overheating and fire risk. Owners must update the software free of charge by contacting Ford.
An engine that overheats increases the risk of a fire.
Ford is recalling 2019-2020 Transit Connect vehicles that may overheat due to faulty powertrain software, increasing fire risk. Owners need to update the software at a dealer for free to prevent potential fire.
The powertrain control module software has higher temperature thresholds than intended, which can delay engine cooling. This may cause the engine to overheat, increasing the risk of fire.
Owners of 2019-2020 Ford Transit Connect vehicles previously repaired under recall 20V-636 are affected. Drivers using these vehicles without the software update are at risk of engine overheating.
Check if your 2019-2020 Transit Connect was repaired under recall 20V-636. The recall was notified via mail on April 21, 2025.
Dealers will update the powertrain control module software for free to prevent engine overheating.
Call Ford at 1-866-436-7332 to confirm your vehicle is eligible for the update.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.
The powertrain control module software has higher temperature thresholds than intended, which can delay engine cooling and cause overheating.
Check if your 2019-2020 Transit Connect was repaired under recall 20V-636. The recall was notified via mail on April 21, 2025.
The recall notice does not specify a deadline for the software update.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 25V196000 — Ford Ford Hello, I own a Ford that is covered by recall 25V196000 from Ford. The official recall notice states: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
