Ford recalls 2020 Transit Connects with faulty shift cable bushings that may cause unintended movement or rolling after parking, increasing crash risk. Fix available at dealerships.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Ford is recalling 2020 Transit Connect vehicles with a potential shift cable bushing issue that could cause the vehicle to move unexpectedly or roll after parking. This increases crash risk, so owners should have the bushing replaced by a dealer.
A degraded or missing bushing can cause the vehicle to shift unexpectedly or roll after being parked. This creates a risk of the vehicle moving in an unintended direction or rolling, potentially leading to a crash.
Owners of 2020 Ford Transit Connect vehicles with 2.5L engines are affected. Drivers who frequently park on slopes or in tight spaces face higher risk of unintended movement.
Check if your 2020 Ford Transit Connect has a 2.5L engine. The recall applies to vehicles with a damaged or missing bushing that attaches the shifter cable to the transmission.
Call 1-866-436-7332 to schedule a replacement of the underhood shifter cable bushing and protective cap.
Dealers will replace the underhood shifter cable bushing and add a protective cap at no cost.
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
The bushing that attaches the shifter cable to the transmission may degrade or detach, causing the vehicle to shift unexpectedly or roll after parking.
Your 2020 Ford Transit Connect with a 2.5L engine may be affected if the bushing is damaged or missing.
Contact Ford customer service at 1-866-436-7332 to schedule a free bushing replacement and protective cap installation at a dealer.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 21V376000 — Ford Ford Hello, I own a Ford that is covered by recall 21V376000 from Ford. The official recall notice states: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
