Ford is recalling certain 2020 Expedition vehicles with non-functional pre-collision assist features due to a software error. Owners must have software updated by dealers to prevent crash risks.
Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
Ford is recalling 2020 Expedition vehicles that have faulty pre-collision assist systems. These systems may not work properly, increasing crash risk. Owners need to get software updated by dealers to fix the issue.
The pre-collision assist features, including forward collision warning and automatic emergency braking, don't work properly because of a software error. This means the vehicle might not detect collisions or respond to them in time, increasing crash risk.
Owners of 2020 Ford Expeditions that were repaired incorrectly under recall 20V262. Drivers using these vehicles without the software update are at risk of crashes.
Check if your 2020 Expedition was repaired under recall 20V262. The recall was notified via letter mailed June 25, 2025.
Call 1-866-436-7332 to confirm your vehicle is affected and schedule the software update.
Dealers will update the body control module software for free to fix the pre-collision assist issue.
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
The pre-collision assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error from incorrect repairs under recall 20V262.
Check if your 2020 Expedition was repaired under recall 20V262. The recall was notified via letter mailed June 25, 2025.
Contact Ford customer service at 1-866-436-7332 to schedule a free software update at a dealer.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 25V346000 — Ford Ford Hello, I own a Ford that is covered by recall 25V346000 from Ford. The official recall notice states: Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
