Ford is recalling 2020 Expedition vehicles with seat belts that may lock, preventing retraction or extension during crashes. Owners must have seat belt retractors replaced at no cost by dealers.
Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
Ford is recalling 2020 Expedition vehicles where seat belts might lock and not retract or extend during crashes, increasing injury risk. Owners must have seat belt retractors replaced by dealers at no cost.
Seat belt pretensioners in the driver or front passenger seat can lock, preventing the belt from retracting or extending. This means the seat belt won't properly restrain occupants during a crash, increasing injury risk.
Owners of 2020 Ford Expedition vehicles with seat belts that may lock. Drivers and front passenger occupants are most at risk during crashes.
Check if your 2020 Ford Expedition has seat belts that may lock. The recall covers vehicles previously inspected under recall 24V-099 that didn't have parts replaced.
Call 1-866-436-7332 to confirm your vehicle is affected and schedule a replacement.
Dealers will replace the seat belt retractors at no cost to fix the issue.
Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.
Yes, if your vehicle was previously inspected under recall 24V-099 and didn't have parts replaced, you must have the seat belt retractors replaced under this recall.
Owner notification letters were mailed October 22, 2025.
Check if your 2020 Ford Expedition has seat belts that may lock, especially if it was previously inspected under recall 24V-099.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 25V197000 — Ford Ford Hello, I own a Ford that is covered by recall 25V197000 from Ford. The official recall notice states: Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
