Ford is recalling 2020 Explorer vehicles with potential park system damage causing rollaway and crash risk. Owners must contact Ford for free software update and transmission repair.
Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
Ford is recalling 2020 Explorer vehicles due to a park system issue that could cause the vehicle to roll away while moving, increasing crash risk. Affected owners should contact Ford for a free software update and potential transmission repairs.
The transmission park pawl can engage while the vehicle is moving, damaging the park system. This may cause the vehicle to roll away, increasing crash risk during normal operation.
Owners of 2020 Ford Explorers are affected. Drivers with vehicles that may roll away while moving face higher risk.
Check if your 2020 Ford Explorer has a park system that engages while moving. The recall covers specific VINs listed on NHTSA.gov starting June 26, 2026.
Call Ford customer service at 1-866-436-7332 to schedule the free software update and transmission repair.
Dealers will update the powertrain control module software for free to fix the park system issue.
Dealers will inspect and replace any damaged transmission components as necessary.
Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.
Check if your vehicle's VIN is listed on NHTSA.gov starting June 26, 2026. The recall covers specific 2020 Explorer models with park system issues.
The recall addresses park system damage that could cause rollaway. Contact Ford immediately for the software update and transmission repair.
Dealers will send the software update and inspect transmission components. Additional letters will be sent in April 2027 once the remedy is available.
The hazard could cause rollaway, increasing crash risk. However, the remedy is free and addresses the issue before serious injury occurs.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 26V402000 — Ford Ford Hello, I own a Ford that is covered by recall 26V402000 from Ford. The official recall notice states: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
