Ford is recalling certain 2020-2022 Explorer vehicles with a potential risk of vehicle rollaway when parked without the parking brake. Owners must update the powertrain control module software at a dealer.
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Ford is recalling certain 2020-2022 Explorer vehicles because a rear axle bolt may fracture, causing the driveshaft to disconnect. This can lead to vehicle rollaway when parked without the parking brake applied, increasing crash risk.
A rear axle horizontal mounting bolt can fracture, disconnecting the driveshaft. This may cause the vehicle to roll away when parked without the parking brake, potentially leading to a crash.
Owners of 2020-2022 Ford Explorers previously repaired under recall numbers 23V-199 or 22V-255 are affected. Drivers who park without the parking brake may be at higher risk.
Check if your 2020-2022 Ford Explorer was repaired under recall numbers 23V-199 or 22V-255. The recall was notified to owners via mail on April 25, 2025.
Dealers will update the powertrain control module (PCM) software for free.
Call Ford customer service at 1-866-436-7332 to confirm your vehicle is affected.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
The rear axle horizontal mounting bolt may fracture, causing the driveshaft to disconnect and potentially leading to vehicle rollaway when parked without the parking brake.
Check if your 2020-2022 Ford Explorer was repaired under recall numbers 23V-199 or 22V-255. The recall was notified to owners via mail on April 25, 2025.
Dealers will update the powertrain control module (PCM) software for free. Contact Ford customer service at 1-866-436-7332 to confirm your vehicle is affected.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 25V166000 — Ford Ford Hello, I own a Ford that is covered by recall 25V166000 from Ford. The official recall notice states: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
