Ford is recalling 2020-2022 Explorer models with 3.0L PHEV engines due to potential battery failure causing fire or crash risk. Owners must get free battery pack replacement at dealers.
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Ford is recalling certain 2020-2022 Explorer vehicles with 3.0L PHEV engines because a battery defect could cause fire or crash risk. Affected vehicles need a free battery pack replacement at dealers.
A manufacturing defect in the high voltage battery cells can cause internal short circuits, leading to battery failure. This failure may cause loss of drive power (increasing crash risk) or fire.
Owners of 2020-2022 Ford Explorer models with 3.0L PHEV engines are affected. Drivers using these vehicles with the specific battery system are most at risk.
Check if your 2020-2022 Ford Explorer has a 3.0L PHEV engine. The recall covers vehicles where the battery pack was manufactured with the defect.
Call 1-866-436-7332 to confirm your vehicle is affected and schedule a battery pack replacement.
Dealers will replace the high voltage battery pack for free if needed after performing a diagnostic test.
Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
Ford is recalling certain 2020-2022 Explorer models with 3.0L PHEV engines because a manufacturing defect in the high voltage battery cells could cause internal short circuits, battery failure, and increased risk of fire or crash.
No, you can continue using your vehicle safely as long as the dealer performs the diagnostic test and battery pack replacement if needed.
Your vehicle is affected if it was manufactured between 2020-2022 with a 3.0L PHEV engine and has the specific battery pack with the defect.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 23V626000 — Ford Ford Hello, I own a Ford that is covered by recall 23V626000 from Ford. The official recall notice states: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
