Ford is recalling 2020 Explorer vehicles with 2.3L or 3.3L engines due to potential A/C pulley contact with wiring harness causing fire risk. Owners must have a tie strap installed by dealers.
The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.
Ford is recalling certain 2020 Explorer vehicles with 2.3L or 3.3L engines because the A/C pulley could rub through wiring insulation and cause a short circuit, increasing fire risk. This fix involves installing a tie strap to secure the wiring harness.
The A/C pulley may rub through the wiring harness insulation and contact the battery positive wire, causing a short circuit. This short circuit can lead to a fire if the wiring harness is not properly secured.
Owners of 2020 Ford Explorers with 2.3L or 3.3L engines are affected. Drivers using these vehicles without the fix are at risk of fire if the A/C pulley contacts the wiring harness.
Check if your 2020 Ford Explorer has a 2.3L or 3.3L engine. The recall started October 21, 2019, and owners were notified by Ford.
Call 1-866-436-7332 to confirm your vehicle is affected and schedule the free tie strap installation.
Dealers will install a tie strap to secure the wiring harness at the hand shock tower clip at no cost.
Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.
The A/C pulley may rub through the wiring harness insulation and contact the battery positive wire, causing a short circuit that increases fire risk.
Your 2020 Ford Explorer with a 2.3L or 3.3L engine is affected. The recall began October 21, 2019.
Contact Ford customer service at 1-866-436-7332 to schedule a free tie strap installation at a dealer.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 19V687000 — Ford Ford Hello, I own a Ford that is covered by recall 19V687000 from Ford. The official recall notice states: Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.