Skip to content
Use caution Vehicle recall · NHTSA · Published October 9, 2020

Ford 2020 Explorer Seat Belts May Not Secure Properly in Crashes

Ford is recalling 2020 Explorer vehicles with second row seat belt buckles that may not secure properly during crashes, increasing injury risk. Owners can get free replacement seat assemblies.

🇺🇸 NHTSA recall #20V549000VehicleFord ›
Take action

Contact the company

✎ GovInfoNow plain-language explainer

Ford is recalling 2020 Explorer vehicles with second row seat belt buckles that may not stay securely attached during crashes. This could increase injury risk if a crash occurs. Affected owners should contact Ford for a free replacement seat assembly. Read more at govinfonow.com/recall/79440-ford-2020-explorer-seat-belts-may-not-secure-properly-in.

Source Summary by GovInfoNow · govinfonow.com/recall/79440-ford-2020-explorer-seat-belts-may-not-secure-properly-in · Updated August 18, 2026 · Official notice: NHTSA #20V549000

Cite this page

“Ford 2020 Explorer Seat Belts May Not Secure Properly in Crashes.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79440-ford-2020-explorer-seat-belts-may-not-secure-properly-in. Based on NHTSA recall #20V549000 (https://www.nhtsa.gov/recalls?nhtsaId=20V549000).

Ford Motor Company recalled 2020 Ford Explorer vehicles due to improperly secured second-row center seat belt buckles, which may fail to restrain occupants during a crash. The National Highway Traffic Safety Administration announced the recall on October 9, 2020. Dealers will replace the seat assembly free of charge.

How to tell if you have it

  • Ford Explorer, 2020

What to do

Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332.

The hazard

Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.

Context

GovInfoNow's records show Ford Motor Company has 643 other recalls on record since January 29, 2010. Other recent recalls include the Ford 2021 Bronco Hard Top Recall (October 23, 2026), the Ford F-450 SD Recall (October 6, 2026), and the Ford F-150 Recall (October 6, 2026). NHTSA has 1,240 owner complaints on file for the 2020 Ford Explorer as of October 19, 2026.

How to tell if you have this one

Check if your 2020 Ford Explorer has second row seat belt buckles that may not be properly secured. The recall started November 6, 2020, and applies to specific models.

  • Brand
    Ford
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Ford

    Call Ford customer service at 1-866-436-7332 to schedule a free replacement seat assembly.

Official remedy

What NHTSA says to do

Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.

How this recall unfolded

Recall timeline

2 dated steps over 28 days.

1. NHTSA received the defect report: Oct 9, 202012. Recall began: Nov 6, 202022020
  1. NHTSA received the defect report
  2. Recall began

Dates from the agency record only; steps without a date are left out.

Take action

Contact Ford

We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.

Subject: Recall 20V549000 — Ford 2020 Explorer Seat Belts May Not Secure Properly in Crashes

Hello,

I own a Ford 2020 Explorer Seat Belts May Not Secure Properly in Crashes that is covered by recall 20V549000 from Ford.

The official recall notice states: Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #20V549000 (October 9, 2020)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA