Ford is recalling 2020 Explorer vehicles with potentially unsafe RLCA bolts that could break, causing loss of steering control and crash risk. Owners must contact Ford for free bolt replacement.
Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.
Ford is recalling 2020 Explorer vehicles because rear suspension bolts may break, leading to loss of steering control and increased crash risk. Owners should get the bolts replaced at no cost to fix the issue.
The RLCA bolts in the rear suspension may break due to improper heat treatment. When they break, they can cause loss of steering control, increasing the risk of a crash.
Owners of 2020 Ford Explorer vehicles are affected. Drivers with the specific suspension bolts that may not have been heat-treated are at higher risk.
Check if your 2020 Ford Explorer has the rear lower control arm (RLCA) bolts that may not have been heat-treated. The recall started on April 2, 2021, and applies to specific vehicles.
Call Ford customer service at 1-866-436-7332 to schedule a free bolt replacement.
Dealers will replace both RLCA bolts at no cost to fix the potential breakage.
Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.
The RLCA bolts may not have been heat-treated, which could cause them to break and lead to loss of steering control.
Your 2020 Ford Explorer is affected if it has RLCA bolts that may not have been heat-treated. The recall began on April 2, 2021.
Contact Ford customer service at 1-866-436-7332 to arrange a free replacement of the RLCA bolts.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 21V154000 — Ford Ford Hello, I own a Ford that is covered by recall 21V154000 from Ford. The official recall notice states: Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
