With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
Ford is recalling certain 2020 and 2021 Explorer vehicles because the right-hand motor mount fasteners may have been incorrectly tightened during manufacturing. Over time, these fasteners can loosen, potentially causing the axle to disconnect from the engine. This disconnection can lead to a loss of power while driving, which increases the risk of a crash. Read more at govinfonow.com/recall/79437-ford-2020-explorer-engine-recall-loose-mount-risk-of-crash.
“Ford Explorer Recall: Loose Motor Mount Risk.” GovInfoNow, updated October 13, 2026. https://govinfonow.com/recall/79437-ford-2020-explorer-engine-recall-loose-mount-risk-of-crash. Based on NHTSA recall #20V788000 (https://www.nhtsa.gov/recalls?nhtsaId=20V788000).
Ford Motor Company recalled certain 2020-2021 Explorer and Lincoln Aviator vehicles due to a loose motor mount that could disconnect the axle, according to the National Highway Traffic Safety Administration. The agency announced the recall on December 17, 2020.
How to tell if you have it
Ford Explorer, 2020-2021
Lincoln Aviator, 2020-2021
What to do
Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332.
The hazard
With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
Context
GovInfoNow's records show Ford Motor Company has 643 other recalls on record since 2010-01-29. Other recent recalls of similar products include Ford 2021 Bronco Hard Top Recall: Roof Section Detachment Risk (2026-10-22), Ford F-450 SD Recall: Inaccurate Speedometer Crash Risk (2026-10-06), and Ford F-150 Recall: Improperly Secured Front Seats (2026-10-06).
How to tell if you have this one
This recall applies to certain 2020-2021 Ford Explorer vehicles. The specific defect concerns the right-hand motor mount fasteners. Owners should contact Ford customer service at 1-866-436-7332 or reference recall number 20S72 to verify if their vehicle is included.
Brand
Ford
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Ford
Call Ford customer service at 1-866-436-7332 or visit a dealer to schedule the repair.
Get Fasteners Replaced
Dealers will remove and replace the right-hand motor mount fasteners free of charge.
Official remedy
What NHTSA says to do
Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
How this recall unfolded
Recall timeline
2 dated steps over 48 days.
1NHTSA received the defect report
2Recall began
Dates from the agency record only; steps without a date are left out.
Take action
Contact Ford
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 20V788000 — Ford Explorer Recall: Loose Motor Mount Risk
Hello,
I own a Ford Explorer Recall: Loose Motor Mount Risk that is covered by recall 20V788000 from Ford.
The official recall notice states: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3.6:35b-a3b on October 13, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.