Ford is recalling 2020 Escape vehicles with improperly crimped side curtain air bag diffusers that may detach during deployment, increasing injury risk. Owners must have the air bag modules replaced free of charge.
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
Ford is recalling certain 2020 Escape vehicles because their side curtain air bags may detach during deployment, potentially causing injury. Owners need to have the air bag modules replaced at a dealer.
If the diffuser detaches from the air bag inflator during a crash, the curtain air bag may not inflate properly. This could lead to injury because the air bag isn't fully protecting the driver or passenger.
Owners of 2020 Ford Escape vehicles with improperly crimped diffusers in the side curtain air bags are affected. Drivers and passengers in these vehicles face the risk during crashes.
Check if your 2020 Ford Escape has a side curtain air bag module with an improperly crimped diffuser. The recall began January 11, 2021, and Ford mailed an interim letter to owners on August 3, 2020.
Call 1-866-436-7332 to confirm your vehicle is affected and schedule the air bag module replacement.
Dealers will replace the side curtain air bag modules at no cost once you confirm your vehicle is affected.
Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
The recall is because the diffuser in the side curtain air bags may detach during deployment, increasing injury risk in crashes.
Your 2020 Ford Escape may have an improperly crimped diffuser in the side curtain air bags. Ford mailed an interim letter to owners on August 3, 2020.
Contact Ford at 1-866-436-7332 to schedule a free air bag module replacement at a dealer.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 20V415000 — Ford Ford Hello, I own a Ford that is covered by recall 20V415000 from Ford. The official recall notice states: Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.