Ford is recalling certain 2020-2021 Edge vehicles due to potential rear drive unit seizure causing loss of drive and vehicle control. Owners must have rear drive unit lubricant checked and refilled or replaced if needed.
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Ford is recalling certain 2020-2021 Edge vehicles because inadequate lubricant in the rear drive unit may cause the axle to seize, leading to loss of drive and vehicle control. This could increase crash risk if the vehicle loses power or control.
If the rear drive unit lacks sufficient lubricant, it can seize, causing the vehicle to lose power and control. This may lead to a crash if the driver cannot maintain safe driving conditions.
Owners of 2020-2021 Ford Edge vehicles are affected. Drivers using these vehicles with rear drive units that have low lubricant levels are at higher risk.
Check if your 2020-2021 Ford Edge has a rear drive unit with lubricant levels below the minimum. This recall covers vehicles sold between March 2020 and March 2021.
Contact Ford customer service at 1-866-436-7332 to have your rear drive unit lubricant level checked by a dealer.
If your lubricant level is at the minimum, Ford will refill it for free.
If your lubricant level is below the minimum, Ford will replace the rear drive axle for free.
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
2020-2021 Ford Edge vehicles, 2020 Lincoln Nautilus, 2021 Lincoln Corsair, and 2021 Ford Escape and Ford Bronco Sport.
Contact Ford customer service at 1-866-436-7332 to have your rear drive unit lubricant level checked by a dealer.
Ford will replace the rear drive axle for free if your lubricant level is below the minimum.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 21V011000 — Ford Ford Hello, I own a Ford that is covered by recall 21V011000 from Ford. The official recall notice states: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
