Ford recalls 2019-2020 Fusion PHEV vehicles with potential BECM damage causing fire or crash risk. Owners must stop charging until repairs are done.
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.
Ford is recalling certain 2019-2020 Fusion PHEV vehicles because the battery energy control module (BECM) may become damaged, increasing the risk of fire or a crash. Owners should stop charging their vehicles until the repair is completed to avoid potential injury.
The battery energy control module (BECM) can become damaged due to excessive voltage and current flow. This damage may cause a loss of drive power or fire, increasing the risk of a crash or injury.
Owners of 2019-2020 Ford Fusion PHEV vehicles are affected. Those who continue to charge their vehicles while the repair is pending face the risk of fire or crash.
Check if your vehicle is a 2019-2020 Ford Fusion PHEV. The recall was announced in May 2025 with owner notification letters mailed to affected owners.
Do not charge your vehicle until the repair is completed to prevent fire or crash risk.
Reach out to Ford customer service at 1-866-436-7332 for repair options or a vehicle refund.
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
The battery energy control module (BECM) may become damaged due to excessive voltage and current flow, increasing the risk of fire or crash.
Check if your vehicle is a 2019-2020 Ford Fusion PHEV. Owner notification letters were mailed May 15, 2025.
Stop charging your vehicle until the repair is completed. Contact Ford customer service at 1-866-436-7332 for repair options or a vehicle refund.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 23V440000 — Ford Ford Hello, I own a Ford that is covered by recall 23V440000 from Ford. The official recall notice states: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
