Use cautionVehicle recall · NHTSA · Published February 16, 2023
Jayco 2020 Entegra Qwest Recall: Risk of Vehicle Rollaway
Jayco recalls 2019-2023 Entegra Qwest motorhomes due to potential parking pawl failure causing vehicle rollaway. Owners must update software at dealerships.
“Jayco 2020 Entegra Qwest Recall: Risk of Vehicle Rollaway.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79379-jayco-2020-entegra-qwest-recall-risk-of-vehicle-rollaway. Based on NHTSA recall #23V081000 (https://www.nhtsa.gov/recalls?nhtsaId=23V081000).
Jayco, Inc. recalled certain 2019-2023 Entegra Launch, Qwest, Melbourne, and Terrain motorhomes due to a vehicle rollaway hazard, the National Highway Traffic Safety Administration said on Feb. 16, 2023. Dealers will update relevant software free of charge.
How to tell if you have it
Jayco Entegra Launch LE, 2019-2023
Jayco Entegra Launch, 2019-2023
Jayco Entegra Qwest, 2019-2023
Jayco Jayco Melbourne Prestige, 2019-2023
Jayco Jayco Melbourne, 2019-2023
Jayco Jayco Terrain, 2019-2023
What to do
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owners may contact Jayco customer service at 1-800-283-8267.
The hazard
The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway. This increases the risk of a crash.
Context
GovInfoNow's records show Jayco, Inc. has 112 other recalls on record since 2010-01-26. Other recent recalls include Jayco 2024 Entegra Vision RVs: Incorrect Weight Labels Risk Overloading (2026-06-29), Jayco 2026 Entegra Condor: Warning Light May Fail to Alert Driver (2026-06-03), and Jayco 2026 Entegra Condor Water Heater Recall: Scalding Risk (2026-04-28). Other recent recalls of similar products include Ford Maverick 2026 Power Train Recall: Risk of Rolling Away (2025-12-12), Chevrolet Blazer EV (2024-2025) Parking Brake Recall: Risk of Unintended Activation (2026-01-22), and Ford Lincoln Corsair 2026: Park Function Failure Risk (2026-05-12).
How to tell if you have this one
Check if your motorhome is a 2019-2023 Entegra Qwest model. The recall covers Jayco Launch, Launch LE, Qwest, Melbourne, Melbourne Prestige, Terrain, and Terrain LE series.
Brand
Jayco
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Update Software at Dealer
Dealers will update the electronic stability, transmission control, and ignition switch control units for free.
Contact Customer Service
Call Jayco customer service at 1-800-283-8267 to confirm your vehicle is affected.
Official remedy
What NHTSA says to do
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
How this recall unfolded
Recall timeline
Owners were mailed letters 20 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Jayco
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 23V081000 — Jayco 2020 Entegra Qwest Recall: Risk of Vehicle Rollaway
Hello,
I own a Jayco 2020 Entegra Qwest Recall: Risk of Vehicle Rollaway that is covered by recall 23V081000 from Jayco.
The official recall notice states: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.