Jayco recalls 2019-2023 Entegra Qwest motorhomes due to potential parking pawl failure causing vehicle rollaway. Owners must update software at dealerships.
Vehicle rollaway increases the risk of a crash.
Jayco is recalling certain 2019-2023 Entegra Qwest motorhomes because a faulty parking pawl could cause the vehicle to roll away. This poses a crash risk if the vehicle moves unexpectedly while parked.
The guide bushing on the parking pawl may fatigue over time, causing it to not engage properly. This can lead to the vehicle rolling away when parked, increasing crash risk.
Owners of 2019-2023 Entegra Qwest motorhomes are affected. Those who park on slopes or in areas where rolling could cause injury are at higher risk.
Check if your motorhome is a 2019-2023 Entegra Qwest model. The recall covers Jayco Launch, Launch LE, Qwest, Melbourne, Melbourne Prestige, Terrain, and Terrain LE series.
Dealers will update the electronic stability, transmission control, and ignition switch control units for free.
Call Jayco customer service at 1-800-283-8267 to confirm your vehicle is affected.
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
The guide bushing on the parking pawl may fatigue, causing it to not engage and leading to vehicle rollaway.
2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes.
Dealers will update the software of the electronic stability, transmission control, and ignition switch control units for free.
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 23V081000 — Jayco Jayco Hello, I own a Jayco that is covered by recall 23V081000 from Jayco. The official recall notice states: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.