Use cautionVehicle recall · NHTSA · Published October 8, 2020
Jayco 2020 Entegra Qwest Motorhomes: Risk of Airbag Malfunction
Jayco is recalling certain 2020-2021 Entegra Qwest motorhomes with swivel seats due to potential wiring harness damage causing airbag deployment issues. Owners should contact Jayco for free repairs.
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
“Jayco 2020 Entegra Qwest Motorhomes: Risk of Airbag Malfunction.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79375-jayco-2020-entegra-qwest-motorhomes-risk-of-airbag-malfunction. Based on NHTSA recall #20V468000 (https://www.nhtsa.gov/recalls?nhtsaId=20V468000).
Jayco, Inc. recalled certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes with swivel seats due to a potential electrical system hazard, the National Highway Traffic Safety Administration said on Oct. 8, 2020. Dealers will inspect and repair the wiring harnesses free of charge.
How to tell if you have it
Jayco Melbourne, 2020-2021
Jayco Melbourne Prestige, 2020-2021
Entegra Qwest, 2020-2021
What to do
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
The hazard
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Context
GovInfoNow's records show Jayco, Inc. has 112 other recalls on record since Jan. 26, 2010. Other recent recalls of similar products include Jayco 2024 Entegra Vision RVs: Incorrect Weight Labels Risk Overloading (June 29, 2026), Jayco 2026 Entegra Condor: Warning Light May Fail to Alert Driver (June 3, 2026), and Jayco 2026 Entegra Condor Water Heater Recall: Scalding Risk (April 28, 2026). Other recent recalls of similar products include GMC 2026 Hummer EV Pickup Air Bag Recall (Nov. 6, 2025), Chrysler 2026 Ram 1500 Air Bag Recall (Sept. 29, 2026), and Hyundai Palisade 2020-2025 Air Bag Recall (Jan. 23, 2026).
How to tell if you have this one
Check for 2020-2021 Jayco Entegra Qwest motorhomes with swivel seats. The recall covers models built on Mercedes-Benz Sprinter chassis.
Brand
Jayco
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Jayco
Owners should call Jayco customer service at 1-800-517-9137 to schedule a free inspection and repair.
Official remedy
What NHTSA says to do
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
How this recall unfolded
Recall timeline
2 dated steps over 48 days.
1Recall began
2NHTSA received the defect report
Dates from the agency record only; steps without a date are left out.
Take action
Contact Jayco
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 20V468000 — Jayco 2020 Entegra Qwest Motorhomes: Risk of Airbag Malfunction
Hello,
I own a Jayco 2020 Entegra Qwest Motorhomes: Risk of Airbag Malfunction that is covered by recall 20V468000 from Jayco.
The official recall notice states: Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.