Chrysler recalls 2020 Dodge Journeys with rearview camera issues that may reduce driver visibility, increasing crash risk. Owners must have camera replaced by dealers.
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Chrysler is recalling certain 2020 Dodge Journeys due to a rearview camera that may not display properly, reducing the driver's view behind the vehicle. This could increase the risk of a crash if the camera fails to show the rear view.
The rearview camera may not display properly due to cracks in the microprocessor. This reduces the driver's view behind the vehicle, increasing the risk of a crash when reversing or changing lanes.
Owners of 2020 Dodge Journey vehicles are affected. Drivers with impaired rearview visibility due to camera issues face higher crash risks.
Check if your 2020 Dodge Journey has a rearview camera that does not display properly. The recall covers vehicles from 2019-2021 models, but the specific issue is for 2020 models.
Call Chrysler customer service at 800-853-1403 to confirm your vehicle is affected and schedule a camera replacement.
Dealers will replace the rearview camera at no cost once the final remedy is available, expected by July 2026.
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Chrysler is recalling 2020 Dodge Journeys because cracks in the rearview camera microprocessor may cause the camera image to not display properly, reducing driver visibility.
Your 2020 Dodge Journey may be affected if the rearview camera does not display properly. The recall covers specific 2019-2021 models, but the issue is most relevant for 2020 vehicles.
Dealers will replace the rearview camera at no cost, with the final remedy expected by July 2026.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 25V552000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 25V552000 from Chrysler. The official recall notice states: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
