Use cautionVehicle recall · NHTSA · Published August 26, 2025
Dodge Journey 2020: Rearview Camera Malfunction Risk
Chrysler recalls 2020 Dodge Journeys with rearview camera issues that may reduce driver visibility, increasing crash risk. Owners must have camera replaced by dealers.
Chrysler is recalling certain 2020 Dodge Journeys due to a rearview camera that may not display properly, reducing the driver's view behind the vehicle. This could increase the risk of a crash if the camera fails to show the rear view. Read more at govinfonow.com/recall/79359-dodge-journey-2020-rearview-camera-malfunction-risk.
“Dodge Journey 2020: Rearview Camera Malfunction Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79359-dodge-journey-2020-rearview-camera-malfunction-risk. Based on NHTSA recall #25V552000 (https://www.nhtsa.gov/recalls?nhtsaId=25V552000).
Chrysler (FCA US, LLC) announced on August 26, 2025, that the National Highway Traffic Safety Administration is recalling certain Dodge Journey and Ram ProMaster vehicles due to a rearview camera display hazard. Dealers will replace the rearview camera free of charge. Owners may contact Chrysler customer service at 800-853-1403.
How to tell if you have it
Dodge Journey, 2019-2020
Ram ProMaster, 2019-2021
What to do
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403.
The hazard
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly.
Context
GovInfoNow's records show Chrysler has 416 other recalls on record since January 28, 2015. Recent Chrysler recalls include a September 29, 2026 air bag recall for the 2026 Ram 1500 and a September 29, 2026 steering recall for the 2022-2026 Ram Promaster. Other recent recalls of similar products include a December 19, 2025 Porsche Cayenne back view camera malfunction risk recall, an August 20, 2026 Buick Encore GX rearview camera display issue recall, and a November 7, 2025 Mercedes-Benz Metris rearview camera not displaying recall.
How to tell if you have this one
Check if your 2020 Dodge Journey has a rearview camera that does not display properly. The recall covers vehicles from 2019-2021 models, but the specific issue is for 2020 models.
Brand
Chrysler
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Chrysler
Call Chrysler customer service at 800-853-1403 to confirm your vehicle is affected and schedule a camera replacement.
Get Camera Replacement
Dealers will replace the rearview camera at no cost once the final remedy is available, expected by July 2026.
July 2026
Official remedy
What NHTSA says to do
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
How this recall unfolded
Recall timeline
2 dated steps over 35 days.
1NHTSA received the defect report
2Interim owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Chrysler
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 25V552000 — Chrysler Dodge Journey 2020: Rearview Camera Malfunction Risk
Hello,
I own a Dodge Journey 2020: Rearview Camera Malfunction Risk that is covered by recall 25V552000 from Chrysler.
The official recall notice states: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.