Forest River recalls 2020 Coachmen Prism RVs with incorrect Auto-P function in operator's manual, risking rollaway. Owners get corrected manual via email or dealer.
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Forest River is recalling 2020 Coachmen Prism RVs because the operator's manual incorrectly describes the Auto-P parking function. This could cause the vehicle to roll away if the driver relies on it, increasing crash risk. Affected owners should get the corrected manual to avoid unsafe operation.
The operator's manual doesn't correctly explain when the Auto-P parking function works. If the driver depends on this feature to park, the vehicle might roll away, leading to a crash.
Owners of 2020-2021 Coachmen Prism RVs built on Mercedes-Benz Sprinter chassis with automatic transmission are affected. Drivers who rely on the Auto-P function for parking are most at risk.
Check if your 2020-2021 Coachmen Prism RV was built on a Mercedes-Benz Sprinter chassis with automatic transmission. The recall started June 25, 2020.
Contact Forest River customer service at 1-800-348-7440 or Mercedes-Benz service at 1-877-762-8267 for the updated operator's manual.
Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.
The operator's manual incorrectly describes how the Auto-P parking function works, which could cause the vehicle to roll away if the driver relies on it.
Your 2020-2021 Coachmen Prism RV was built on a Mercedes-Benz Sprinter chassis with automatic transmission.
Get the corrected operator's manual from Forest River customer service or online through Mercedes-Benz.
We’ve drafted a message you can send Forest River to request your refund or repair — edit it as you like.
Subject: Recall 20V358000 — Forest River Forest River Hello, I own a Forest River that is covered by recall 20V358000 from Forest River. The official recall notice states: Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
