Chrysler recalls 2017-2023 Pacifica PHEVs due to potential engine shutdowns causing loss of drive power and crash risk. Free software updates available at dealers.
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Chrysler is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles because an internal transmission wiring connector may short circuit, causing unexpected engine shutdowns that could lead to loss of drive power and increase crash risk. Owners should contact dealers for free software updates to fix the issue.
An internal transmission wiring connector may short circuit, causing the vehicle's engine to shut down unexpectedly. This loss of drive power can increase the risk of a crash while driving.
Owners of 2017-2023 Chrysler Pacifica Plug-In Hybrid Electric vehicles are affected. Drivers of these vehicles are most at risk due to potential loss of drive power during operation.
Check for 2017-2023 Pacifica Plug-In Hybrid Electric vehicles. The recall covers all models within this year range, but the specific issue is related to the internal transmission wiring connector.
Dealers will update the Power Inverter Module (PIM) software and, if necessary, the instrument panel cluster (IPC) and electronic control module (ECM) software for free.
FCA US will notify owners by specific dates for different model years: 2021 models by March 21, 2023; 2019-2020 models by May 2, 2023; 2017-2018 models by June 15, 2023.
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
An internal transmission wiring connector may short circuit, causing unexpected engine shutdowns that could lead to loss of drive power and increase crash risk.
Check if your vehicle is a 2017-2023 Chrysler Pacifica Plug-In Hybrid Electric vehicle.
Contact FCA US, LLC customer service at 1-800-853-1403 for free software updates to fix the issue.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 23V010000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 23V010000 from Chrysler. The official recall notice states: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
