“Chevrolet Silverado 2020 Hood Latch Recall: Risk of Unexpected Hood Opening.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79316-chevrolet-silverado-2020-hood-latch-recall-risk-of-unexpected-hood. Based on NHTSA recall #20V142000 (https://www.nhtsa.gov/recalls?nhtsaId=20V142000).
General Motors LLC is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles because the hood-latch striker wires may not have been heat-treated properly, increasing the risk of a crash. The National Highway Traffic Safety Administration announced the recall on Dec. 3, 2020. Dealers will replace the hood assembly free of charge.
How to tell if you have it
Chevrolet Silverado 2500, 2020
Chevrolet Silverado 3500, 2020
GMC Sierra 2500, 2020
GMC Sierra 3500, 2020
What to do
GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267.
The hazard
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Context
GovInfoNow's records show General Motors LLC has 414 other recalls on record since 2011-02-11. Other recent recalls of similar products include Chevrolet Silverado 2020 Power Train Recall (2026-10-23), Cadillac Lyriq 2024 Rearview Camera Malfunction Risk (2026-10-23), and Chevrolet Silverado 1500 (2017) Air Bag Recall (2026-09-24). NHTSA has received 108 owner complaints for the 2020 Chevrolet Silverado 2500, with the latest received on 2026-09-21. Manufacturers have sent NHTSA 1,396 technical service bulletins or other communications covering the 2020 Chevrolet Silverado 2500, with the latest dated 2026-09-26.
How to tell if you have this one
Check if your 2020 Chevrolet Silverado 2500 or 3500 has the hood latch striker wires that may not have been heat-treated properly. The recall began April 13, 2020.
Brand
Chevrolet
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Chevrolet
Call Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267 to schedule a free hood assembly replacement.
Official remedy
What NHTSA says to do
GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
How this recall unfolded
Recall timeline
2 dated steps over 8 months.
1Recall began
2NHTSA received the defect report
Dates from the agency record only; steps without a date are left out.
Take action
Contact Chevrolet
We’ve drafted a message you can send Chevrolet to request your refund or repair — edit it as you like.
Subject: Recall 20V142000 — Chevrolet Silverado 2020 Hood Latch Recall: Risk of Unexpected Hood Opening
Hello,
I own a Chevrolet Silverado 2020 Hood Latch Recall: Risk of Unexpected Hood Opening that is covered by recall 20V142000 from Chevrolet.
The official recall notice states: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.