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Use caution Vehicle recall · NHTSA · Published August 20, 2021

Cadillac XT4 (2020) Seat Belts: Risk of Injury in Crashes

General Motors recalls 2020 Cadillac XT4s with rear seat belt retractors that may not function properly in crashes, increasing injury risk. Owners can get free repairs from dealers.

🇺🇸 NHTSA recall #21V649000VehicleCadillac ›
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✎ GovInfoNow plain-language explainer

General Motors is recalling certain 2020 Cadillac XT4 vehicles because rear seat belt retractors may not secure properly during crashes, raising injury risks. Affected owners should have dealers inspect and tighten the retractors at no cost. Read more at govinfonow.com/recall/79295-cadillac-xt4-2020-seat-belts-risk-of-injury-in-crashes.

Source Summary by GovInfoNow · govinfonow.com/recall/79295-cadillac-xt4-2020-seat-belts-risk-of-injury-in-crashes · Updated August 18, 2026 · Official notice: NHTSA #21V649000

Cite this page

“Cadillac XT4 (2020) Seat Belts: Risk of Injury in Crashes.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79295-cadillac-xt4-2020-seat-belts-risk-of-injury-in-crashes. Based on NHTSA recall #21V649000 (https://www.nhtsa.gov/recalls?nhtsaId=21V649000).

General Motors LLC, according to the National Highway Traffic Safety Administration, is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles due to improperly secured rear seat belt retractors. Dealers will inspect and tighten the retractors free of charge. The recall was announced on August 20, 2021.

How to tell if you have it

  • Chevrolet Malibu, 2016-2021
  • Cadillac XT4, 2019-2021

What to do

Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006.

The hazard

An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury. The recall addresses loose or missing fasteners on the rear seat belt retractors.

Context

General Motors LLC has 414 other recalls on record since February 11, 2011. Other recent recalls of similar products include Alfa Romeo Tonale Recall: Seat Belt Retractor Failure Risk (August 6, 2026), Mercedes-Benz 2026 GLS 450 4MATIC Seat Belts Recall: Loose Belts Risk Injury (May 29, 2026), and Hyundai IONIQ 5 (2025) Seat Belts: Risk of Injury in Crashes (November 18, 2025). NHTSA has received 841 owner complaints for the 2016 Chevrolet Malibu, including reports of crashes and injuries.

How to tell if you have this one

Check if your 2020 Cadillac XT4 has loose or missing fasteners on the rear seat belt retractors. The recall covers vehicles sold between 2019 and 2021.

  • Brand
    Cadillac
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Dealership

    Dealers will inspect and tighten rear seat belt retractors at no cost if needed.

  2. Check Owner Notification

    Owner notification letters were mailed on September 17, 2021.

    2021-09-17
Official remedy

What NHTSA says to do

Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

How this recall unfolded

Recall timeline

Owners were mailed letters 28 days after NHTSA received the defect report.

1. NHTSA received the defect report: Aug 20, 202112. Owner letters mailed: Sep 17, 202122021
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Cadillac

We’ve drafted a message you can send Cadillac to request your refund or repair — edit it as you like.

Subject: Recall 21V649000 — Cadillac XT4 (2020) Seat Belts: Risk of Injury in Crashes

Hello,

I own a Cadillac XT4 (2020) Seat Belts: Risk of Injury in Crashes that is covered by recall 21V649000 from Cadillac.

The official recall notice states: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #21V649000 (August 20, 2021)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA