General Motors recalls 2020-2021 Cadillac XT5 models with optional Surround Vision feature due to rearview camera cable issues that may cause reduced rear visibility and crash risk.
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
General Motors is recalling certain 2020-2021 Cadillac XT5 vehicles with the optional Surround Vision feature. The rearview camera may not work properly because of faulty coaxial cable connections, which could increase the risk of rear-end collisions.
The rearview camera may fail or work intermittently due to improperly crimped coaxial cable connectors. This reduces the driver's ability to see behind the vehicle, increasing the chance of rear-end collisions.
Owners of 2020-2021 Cadillac XT5 vehicles with the optional Surround Vision feature are affected. Drivers using these vehicles without proper rear visibility may be at higher risk of crashes.
Check if your 2020-2021 Cadillac XT5 has the optional Surround Vision feature. The recall covers vehicles where the rearview camera cable connectors were crimped incorrectly.
Call Cadillac at 1-800-458-8006 or GMC at 1-800-462-8782 to schedule a replacement.
Dealers will replace the coaxial cables free of charge for affected vehicles.
Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
The rearview camera coaxial cable connectors may have been crimped improperly, causing the camera to fail or work intermittently.
Your 2020-2021 Cadillac XT5 with the optional Surround Vision feature is affected if the rearview camera cable connectors were crimped incorrectly.
Dealers will replace the coaxial cables free of charge. Contact Cadillac or GMC customer service to schedule the replacement.
We’ve drafted a message you can send Cadillac to request your refund or repair — edit it as you like.
Subject: Recall 22V709000 — Cadillac Cadillac Hello, I own a Cadillac that is covered by recall 22V709000 from Cadillac. The official recall notice states: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
