General Motors recalls 2020 Buick Encore GX vehicles with a risk of vehicle collapse from a fractured jack. Owners must contact GM for free replacement.
A fractured jack can cause the vehicle to collapse, increasing the risk of injury.
General Motors is recalling certain 2020 Buick Encore GX vehicles because the emergency jack can fracture while in use, potentially causing the vehicle to collapse and increasing injury risk. Owners should stop using the vehicle until the jack is replaced.
The emergency jack can fracture if not positioned correctly according to the owner's manual. If the jack fractures while in use, the vehicle may collapse, increasing the risk of injury.
Owners of 2020 Buick Encore GX vehicles are affected. Drivers who frequently use the vehicle's emergency jack are at higher risk.
Check if your vehicle is a 2020 Buick Encore GX. The recall covers vehicles where the emergency jack was not positioned as directed in the owner's manual.
Call 1-800-521-7300 to get information about the recall and replacement.
Dealers will replace the emergency jack free of charge once the recall is processed.
Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.
The emergency jack can fracture if not positioned correctly, potentially causing the vehicle to collapse and increasing injury risk.
Your vehicle is affected if it is a 2020 Buick Encore GX and the emergency jack was not positioned as directed in the owner's manual.
Dealers will replace the jack free of charge once the recall is processed, but the exact timeline depends on availability.
We’ve drafted a message you can send Buick to request your refund or repair — edit it as you like.
Subject: Recall 21V440000 — Buick Buick Hello, I own a Buick that is covered by recall 21V440000 from Buick. The official recall notice states: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
