Use cautionVehicle recall · NHTSA · Published October 6, 2021
Buick Encore GX 2020: Fractured Jack Risk - Recall
General Motors recalls 2020 Buick Encore GX vehicles with a risk of vehicle collapse from a fractured jack. Owners must contact GM for free replacement.
General Motors is recalling certain 2020 Buick Encore GX vehicles because the emergency jack can fracture while in use, potentially causing the vehicle to collapse and increasing injury risk. Owners should stop using the vehicle until the jack is replaced. Read more at govinfonow.com/recall/79284-buick-encore-gx-2020-fractured-jack-risk-recall.
“Buick Encore GX 2020: Fractured Jack Risk - Recall.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79284-buick-encore-gx-2020-fractured-jack-risk-recall. Based on NHTSA recall #21V440000 (https://www.nhtsa.gov/recalls?nhtsaId=21V440000).
General Motors LLC recalled certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles due to a fractured emergency jack that can cause the vehicle to collapse, according to the National Highway Traffic Safety Administration (NHTSA) on Oct. 6, 2021. Dealers will replace the jack free of charge.
How to tell if you have it
Buick Encore GX, 2020-2022
Chevrolet Trailblazer, 2021-2022
What to do
Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020.
The hazard
The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use. A fractured jack can cause the vehicle to collapse, increasing the risk of injury.
Context
GovInfoNow's records show General Motors LLC has 414 other recalls on record since Feb. 11, 2011. Other recent recalls of similar products include Chrysler Jeep Grand Cherokee 4XE (2025) Engine Recall: Risk of Crash or Fire (Nov. 6, 2025), Toyota 2026 Grand Highlander Power Train Recall: Risk of Sudden Loss of Stability (July 8, 2026), and 2026 Jeep Gladiator Wheels Recall: Risk of Loss of Vehicle Control (July 16, 2026).
How to tell if you have this one
Check if your vehicle is a 2020 Buick Encore GX. The recall covers vehicles where the emergency jack was not positioned as directed in the owner's manual.
Brand
Buick
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact GM Customer Service
Call 1-800-521-7300 to get information about the recall and replacement.
Get Replacement Jack
Dealers will replace the emergency jack free of charge once the recall is processed.
Official remedy
What NHTSA says to do
Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.
Take action
Contact Buick
We’ve drafted a message you can send Buick to request your refund or repair — edit it as you like.
Subject: Recall 21V440000 — Buick Encore GX 2020: Fractured Jack Risk - Recall
Hello,
I own a Buick Encore GX 2020: Fractured Jack Risk - Recall that is covered by recall 21V440000 from Buick.
The official recall notice states: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.