GM recalls 2020 Buick Encore vehicles with missing rear seat attachment bolts that could move in a crash, increasing injury risk. Owners must have seats inspected by dealers for free.
If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.
GM is recalling certain 2020 Buick Encore vehicles because the rear attachment bolts for front seats might be missing. If these bolts are missing, the seats could move during a crash, increasing injury risk to occupants.
If the rear attachment bolts for front seats are missing, the seats could move during a crash. This movement could increase the risk of injury to the occupants.
Owners of 2020 Buick Encore vehicles are affected. Front seat occupants are at higher risk if the rear attachment bolts are missing.
Check if your 2020 Buick Encore has missing rear attachment bolts on the front seats. The recall covers specific 2020 Buick Encore models.
Call Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300 to get seat inspections.
Dealers will inspect front seats for missing rear attachment bolts and install bolts as needed at no cost.
GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is A202304380.
The rear attachment bolts for front seats may not have been installed, which could cause seats to move during a crash and increase injury risk.
This recall applies to 2020 Buick Encore vehicles. Check if your front seats have missing rear attachment bolts.
Dealers will inspect your seats for missing bolts and install them at no cost. Contact customer service to schedule the inspection.
We’ve drafted a message you can send Buick to request your refund or repair — edit it as you like.
Subject: Recall 20V537000 — Buick Buick Hello, I own a Buick that is covered by recall 20V537000 from Buick. The official recall notice states: GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is A202304380. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
