General Motors recalls 2020 Cadillac XT4s with rear seat belt retractors that may not function properly in crashes, increasing injury risk. Owners can get free repairs from dealers.
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
General Motors is recalling certain 2020 Cadillac XT4 vehicles because rear seat belt retractors may not secure properly during crashes, raising injury risks. Affected owners should have dealers inspect and tighten the retractors at no cost.
The rear seat belt retractors may have loose or missing fasteners, which can cause them to fail during a crash. This could lead to the seat belt not holding properly and increasing the risk of injury.
Owners of 2020 Cadillac XT4 vehicles are affected. Rear seat passengers are most at risk during crashes.
Check if your 2020 Cadillac XT4 has loose or missing fasteners on the rear seat belt retractors. The recall covers vehicles sold between 2019 and 2021.
Dealers will inspect and tighten rear seat belt retractors at no cost if needed.
Owner notification letters were mailed on September 17, 2021.
Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
The rear seat belt retractors may have loose or missing fasteners, which can cause them to fail during a crash and increase injury risk.
Check if your 2020 Cadillac XT4 has loose or missing fasteners on the rear seat belt retractors. The recall covers vehicles sold between 2019 and 2021.
Dealers will inspect and tighten the rear seat belt retractors at no cost if needed.
We’ve drafted a message you can send Cadillac to request your refund or repair — edit it as you like.
Subject: Recall 21V649000 — Cadillac Cadillac Hello, I own a Cadillac that is covered by recall 21V649000 from Cadillac. The official recall notice states: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
