General Motors recalls 2020 Chevrolet Bolt EVs with potentially unsafe seat belt bolts that could fail in crashes, increasing injury risk. Owners must have bolts replaced free by dealers.
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
General Motors is recalling 2020 Chevrolet Bolt EVs because seat belt bolts might not be securely attached, which could lead to inadequate occupant restraint during crashes. This recall affects vehicles where incorrect bolts were used at seat belt fastening points.
Incorrect bolts used at seat belt fastening points might not stay securely attached to the vehicle. If the seat belt isn't properly restrained during a crash, occupants could be injured more severely than expected.
Owners of 2020 Chevrolet Bolt EVs are affected. Drivers and passengers in these vehicles face the highest risk if the seat belt assembly isn't properly secured.
Check if your 2020 Chevrolet Bolt EV has seat belt bolts that were installed at the vehicle's fastening locations. The recall began January 29, 2021, and applies to specific models.
Reach out to GM, Cadillac, or Chevrolet customer service using the provided phone numbers to arrange a free bolt replacement.
Dealers will replace the suspect bolts at no cost once you contact customer service.
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
The recall affects 2020 Chevrolet Bolt EVs and certain 2021 GMC Canyon and Sierra models, as well as other GM vehicles listed in the notice.
If your 2020 Chevrolet Bolt EV has seat belt bolts installed at the vehicle's fastening locations, they may be suspect. The recall began January 29, 2021.
The recall states that if the seat belt assembly isn't properly attached, it could increase injury risk during a crash. However, the hazard does not specify a risk of death or serious injury in normal use.
We’ve drafted a message you can send Chevrolet to request your refund or repair — edit it as you like.
Subject: Recall 20V811000 — Chevrolet Chevrolet Hello, I own a Chevrolet that is covered by recall 20V811000 from Chevrolet. The official recall notice states: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.