BMW is recalling 2020 X5 models with a potential starter motor bolt that could fall into the transmission, causing engine stalls and crash risks. Free repairs available.
An engine stall increases the risk of a crash.
BMW is recalling certain 2020 X5 vehicles due to a risk of engine stalls from a starter motor bolt falling into the transmission. This could lead to crashes if not fixed.
The starter motor may have an extra bolt that can fall into the transmission housing. This causes engine stalls, which increase crash risk during normal driving conditions.
Owners of 2020 BMW X5 sDrive 40i, X5 xDrive 40i, and one X7 xDrive 40i model are affected. Drivers using these vehicles without the fix are at risk of engine stalls and potential crashes.
Check if your 2020 X5 sDrive 40i, X5 xDrive 40i, or X7 xDrive 40i has a starter motor with an extra bolt. The recall began on October 2, 2020.
Call 1-800-525-7417 to get notified about the repair and schedule a dealer inspection.
Dealers will check for an extra bolt and repair the starter motor if needed, including replacing damaged parts.
BMW will notify owners, and dealers will inspect the starter motor for the extra bolt, removing it if necessary. Dealers will also inspect the starter for damage, and check if the bolt has fallen into the transmission housing, replacing any damaged parts as necessary. All repairs will be performed free of charge. The recall began on October 2, 2020. Owners may contact BMW customer service at 1-800-525-7417.
The starter motor may have an extra bolt that could fall into the transmission housing, causing engine stalls and increasing crash risk.
Check if your 2020 X5 sDrive 40i, X5 xDrive 40i, or X7 xDrive 40i has a starter motor with an extra bolt. The recall began on October 2, 2020.
Contact BMW customer service at 1-800-525-7417 to get notified and schedule a free repair at a dealer.
We’ve drafted a message you can send BMW to request your refund or repair — edit it as you like.
Subject: Recall 20V465000 — BMW BMW Hello, I own a BMW that is covered by recall 20V465000 from BMW. The official recall notice states: BMW will notify owners, and dealers will inspect the starter motor for the extra bolt, removing it if necessary. Dealers will also inspect the starter for damage, and check if the bolt has fallen into the transmission housing, replacing any damaged parts as necessary. All repairs will be performed free of charge. The recall began on October 2, 2020. Owners may contact BMW customer service at 1-800-525-7417. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.