BMW 2020 Z4 Recall: Back-Up Camera Image Risk
BMW recalls 2020 Z4s with back-up camera display issues that may increase crash risk. Owners must update software to prevent rear view image from disappearing.
Use caution until it’s fixed
The lack of an image in the back-up camera display increases the risk of a crash.
Contact the company
What happened, in plain English
BMW is recalling certain 2020 Z4 models due to a back-up camera software issue that can cause the rear view image to disappear, increasing crash risk. This affects vehicles sold between specific dates and models. Owners must update the software to fix the problem. Read more at govinfonow.com/recall/79227-bmw-2020-z4-recall-back-up-camera-image-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/79227-bmw-2020-z4-recall-back-up-camera-image-risk · Updated October 5, 2026 · Official notice: NHTSA #19V684000
Cite this page
“BMW 2020 Z4 Recall: Back-Up Camera Image Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/79227-bmw-2020-z4-recall-back-up-camera-image-risk. Based on NHTSA recall #19V684000 (https://www.nhtsa.gov/recalls?nhtsaId=19V684000).
Why it’s dangerous
The back-up camera software can be set to hide the rear view image, causing the system to retain that setting when reversing. This violates federal safety standards and may lead to crashes if the driver cannot see behind the vehicle.
Who’s affected
Owners of 2020 BMW Z4 vehicles with the specific software issue are affected. Drivers using these vehicles without the software update may face increased crash risk when reversing.
How to tell if you have this one
Check if your 2020 BMW Z4 has the back-up camera software that hides the rear view image. The recall covers specific model years and vehicle types listed in the official notice.
- Brand
BMW- Category
Vehicle
What to do — step by step
Update Back-Up Camera Software
Contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735 to get the free software update.
What NHTSA says to do
BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
How this recall unfolded
Recall timeline
2 dated steps over 42 days.
- NHTSA received the defect report
- Recall began
Dates from the agency record only; steps without a date are left out.
Questions people ask
Do I need to stop using my BMW Z4 immediately?
No, the recall does not require immediate stop use. The software update can be done without stopping vehicle use.
Contact BMW
We’ve drafted a message you can send BMW to request your refund or repair — edit it as you like.
Subject: Recall 19V684000 — BMW 2020 Z4 Recall: Back-Up Camera Image Risk Hello, I own a BMW 2020 Z4 Recall: Back-Up Camera Image Risk that is covered by recall 19V684000 from BMW. The official recall notice states: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V684000 (September 27, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.