Use cautionVehicle recall · NHTSA · Published December 20, 2023
Audi 2020 E-TRON Electrical System Recall: Fire Risk from Overheating Battery
Audi is recalling certain 2020-2022 E-Tron models due to high-voltage battery overheating that could cause fire. Owners will receive free software updates and battery replacements.
Audi is recalling certain 2020-2022 E-Tron Sportback Quattro and E-Tron Quattro vehicles because high-voltage battery modules may overheat and cause fire. This recall affects owners who received notification letters mailed April 3, 2025. Read more at govinfonow.com/recall/79222-audi-2020-e-tron-electrical-system-recall-fire-risk-from.
“Audi 2020 E-TRON Electrical System Recall: Fire Risk from Overheating Battery.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79222-audi-2020-e-tron-electrical-system-recall-fire-risk-from. Based on NHTSA recall #23V867000 (https://www.nhtsa.gov/recalls?nhtsaId=23V867000).
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles due to a high-voltage battery that may overheat, increasing the risk of fire, according to the National Highway Traffic Safety Administration (NHTSA). The recall was announced on December 20, 2023. Dealers will install diagnostic software and replace affected modules free of charge.
How to tell if you have it
Audi E-Tron Sportback Quattro, 2020-2022
Audi E-Tron Quattro, 2019-2022
What to do
Dealers will install onboard diagnostic software to monitor battery module performance and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834.
The hazard
A high-voltage battery that overheats increases the risk of a fire. NHTSA has received reports of crashes and fires associated with the E-Tron, including one instance involving injuries for the 2019 model year and two instances involving injuries for the 2022 model year.
Context
Volkswagen Group of America, Inc. has 276 other recalls on record since 2014-10-20. Other recent recalls of similar products include Volkswagen Audi Q3 (2019) Steering Recall: Risk of Loss of Control (2026-10-14), Volkswagen ID.4 Recall: Battery Fire Risk and Charging Limits (2026-09-30), 2025 Volkswagen Tiguan Recall: Engine Stall & Camera Failure Risk (2026-09-10), Mercedes-Benz EQB 300 4MATIC (2022) Recall: Fire Risk from Electrical System (2026-06-02), Jaguar I-Pace 2020 Electrical System Recall: Fire Risk from Overheating Battery (2026-05-02), and Mercedes-Benz EQB Recall: Battery Fire Risk (2025-12-19).
How to tell if you have this one
Check if your vehicle has the Audi E-TRON model year 2019-2022. The recall numbers are 93U9 and 93V2 for affected vehicles.
Brand
Audi
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Audi Customer Service
Call 1-800-253-2834 to confirm your vehicle is affected and schedule a repair.
Get Free Battery Module Replacement
If your battery module is affected, Audi will replace it at no cost once the diagnostic software is installed.
Install Onboard Diagnostic Software
Dealers will install software to monitor battery performance and alert you if issues arise.
Official remedy
What NHTSA says to do
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
How this recall unfolded
Recall timeline
Owners were mailed letters 15 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Audi
We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.
Subject: Recall 23V867000 — Audi 2020 E-TRON Electrical System Recall: Fire Risk from Overheating Battery
Hello,
I own a Audi 2020 E-TRON Electrical System Recall: Fire Risk from Overheating Battery that is covered by recall 23V867000 from Audi.
The official recall notice states: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.