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Use caution Vehicle recall · NHTSA · Published December 20, 2025

Audi Q7 (2025) Recall: Rearview Camera Not Displaying Increases Crash Risk

Audi is recalling certain 2025 Q7 models due to rearview camera software issues that may prevent image display, increasing crash risk. Owners must contact Audi for free software updates.

🇺🇸 NHTSA recall #25V900000VehicleAudi ›
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Contact the company

✎ GovInfoNow plain-language explainer

Audi is recalling specific 2025 Q7 vehicles because a software error can cause the rearview camera to fail, reducing the driver's view behind the vehicle and raising crash risk. This affects drivers who rely on the camera for safe reversing. Read more at govinfonow.com/recall/79207-audi-q7-2025-recall-rearview-camera-not-displaying-increases-crash.

Source Summary by GovInfoNow · govinfonow.com/recall/79207-audi-q7-2025-recall-rearview-camera-not-displaying-increases-crash · Updated August 17, 2026 · Official notice: NHTSA #25V900000

Cite this page

“Audi Q7 (2025) Recall: Rearview Camera Not Displaying Increases Crash Risk.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/79207-audi-q7-2025-recall-rearview-camera-not-displaying-increases-crash. Based on NHTSA recall #25V900000 (https://www.nhtsa.gov/recalls?nhtsaId=25V900000).

Volkswagen Group of America, Inc. (Audi) recalled certain 2019-2026 Audi vehicles for a rearview camera software error that may prevent the image from displaying, increasing crash risk, according to the National Highway Traffic Safety Administration (NHTSA). The recall was announced on December 19, 2025. Dealers will update the software free of charge.

How to tell if you have it

  • AUDI A6 ALLROAD, 2020-2026
  • AUDI A6, 2019-2025
  • AUDI A7, 2019-2025
  • AUDI A8, 2019-2026
  • AUDI E-TRON GT, 2022-2026
  • AUDI E-TRON SPORTBACK, 2020-2024
  • AUDI E-TRON, 2019-2024
  • AUDI Q7, 2020-2026
  • AUDI Q8, 2019-2026
  • AUDI RS 6 AVANT, 2021-2026
  • AUDI RS 7, 2021-2026
  • AUDI RS E-TRON GT, 2022-2026
  • AUDI RS Q8, 2020-2026
  • AUDI S6, 2020-2025
  • AUDI S7, 2020-2025
  • AUDI S8, 2020-2026
  • AUDI SQ7, 2020-2026
  • AUDI SQ8, 2020-2026

What to do

Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834.

The hazard

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash. The vehicles fail to comply with Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Context

GovInfoNow's records show Volkswagen Group of America, Inc. has 276 other recalls on record since October 20, 2014. Other recent recalls of similar products include Volvo EX40 (2025) Recall: Rearview Camera Image Not Displaying Increases Crash Risk (December 23, 2025), Mitsubishi Outlander 2025 Back Over Prevention Recall: Rearview Camera Failure (August 25, 2026), and Chrysler 2025 Ram 1500: Rearview Camera Not Displaying Increases Crash Risk (September 1, 2026).

How to tell if you have this one

Check if your 2025 Audi Q7 was mailed a notification letter dated January 14, 2026. The recall covers vehicles with VINs listed on NHTSA.gov starting December 23, 2025.

  • Brand
    Audi
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Audi for Software Update

    Call Audi customer service at 1-800-253-2834 to schedule a free software update for your vehicle.

Official remedy

What NHTSA says to do

Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

How this recall unfolded

Recall timeline

Owners were mailed letters 25 days after NHTSA received the defect report.

1. NHTSA received the defect report: Dec 20, 202512. Owner letters mailed: Jan 14, 2026220252026
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Audi

We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.

Subject: Recall 25V900000 — Audi Q7 (2025) Recall: Rearview Camera Not Displaying Increases Crash Risk

Hello,

I own a Audi Q7 (2025) Recall: Rearview Camera Not Displaying Increases Crash Risk that is covered by recall 25V900000 from Audi.

The official recall notice states: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #25V900000 (December 20, 2025)
  • Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA