Use cautionVehicle recall · NHTSA · Published February 17, 2021
Audi Q7 Recall: Air Bag Control Module Software Issue
Audi is recalling certain 2020-2021 Q7 vehicles due to a software issue that may cause the front passenger air bag to deploy too quickly, increasing injury risk.
During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
Audi is recalling certain 2020 through 2021 Audi Q7 vehicles because the air bag control module software may cause the second stage of the front passenger air bag to deploy too quickly. This rapid deployment increases the risk of injury if an unbelted child is sitting in the front passenger seat. Dealers will update the air bag control module free of charge to fix the issue. Read more at govinfonow.com/recall/79204-audi-q7-2020-air-bag-recall-child-injury-risk-in.
“Audi Q7 Recall: Air Bag Control Module Software Issue.” GovInfoNow, updated October 13, 2026. https://govinfonow.com/recall/79204-audi-q7-2020-air-bag-recall-child-injury-risk-in. Based on NHTSA recall #21V078000 (https://www.nhtsa.gov/recalls?nhtsaId=21V078000).
The National Highway Traffic Safety Administration announced on Feb. 17, 2021, that Audi is recalling certain 2020-2021 Audi Q7 vehicles due to air bag defects. The agency said the second stage of the front passenger air bag may deploy too quickly if an unbelted child occupies the seat, increasing injury risk. Owners should contact Audi customer service at 1-800-253-2834.
How to tell if you have it
Audi Q7, 2020-2021
What to do
Audi will notify owners and dealers will update the air bag control module free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834.
The hazard
According to the NHTSA, during a crash necessitating passenger air bag deployment, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury. The vehicles fail to comply with Federal Motor Safety Standard 208 requirements.
Context
GovInfoNow's records show Volkswagen Group of America, Inc. has 276 other recalls on file since Oct. 20, 2014. Other recent recalls of similar products include Kia EV9 (2025) Air Bag Recall: Child Front Seat Injury Risk (Aug. 21, 2026), Honda Odyssey 2020 Air Bags: Unexpected Deployment Risk (Sept. 4, 2026), and Chrysler 2025 RAM 5500 Air Bag Recall: Risk of Crash Injuries (Dec. 18, 2025). NHTSA has received 28 owner complaints for the 2020 Audi Q7 with a latest receipt on Sept. 22, 2026, and 75 complaints for the 2021 model with a latest receipt on Sept. 29, 2026.
How to tell if you have this one
You have this vehicle if you own a 2020 or 2021 Audi Q7. The recall began on March 5, 2021. You can verify your specific vehicle status by contacting Audi customer service at 1-800-253-2834 and providing your vehicle details.
Brand
Audi
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Audi Customer Service
Call 1-800-253-2834 to check if your specific vehicle is included in recall number 69BV.
Schedule Dealer Repair
Have an authorized dealer update the air bag control module software free of charge.
Official remedy
What NHTSA says to do
Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
How this recall unfolded
Recall timeline
2 dated steps over 16 days.
1NHTSA received the defect report
2Recall began
Dates from the agency record only; steps without a date are left out.
Take action
Contact Audi
We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.
Subject: Recall 21V078000 — Audi Q7 Recall: Air Bag Control Module Software Issue
Hello,
I own a Audi Q7 Recall: Air Bag Control Module Software Issue that is covered by recall 21V078000 from Audi.
The official recall notice states: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3.6:35b-a3b on October 13, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.