Airstream recalls 2020 Basecamp trailers with potentially detachable trailer hitches that could cause crashes. Owners must contact Airstream for a free fix.
If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.
Airstream is recalling 2020 Basecamp trailers due to a hitch defect that might cause the trailer to detach from the tow vehicle during towing. This could lead to crashes if the coupler separates from the tow ball.
Improper welding in the Demco ball coupler means it may not hold the tow ball securely. If the coupler separates, the trailer can detach from the tow vehicle, increasing crash risk.
Owners of 2020 Airstream Basecamp trailers are affected. Those who tow these trailers without the fix are at risk of detachment.
Check for 2020 Basecamp trailers with a Demco ball coupler. The recall started November 13, 2019, and applies to specific trailer models.
Call 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411 to get a temporary fix and final shim plate.
Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. For the final remedy, dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the required clamping force on the tow ball, free of charge. The recall began November 13, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
Due to improper welding in the Demco ball coupler, it may not provide enough clamping force on the tow ball, potentially causing detachment.
Check if your 2020 Basecamp trailer has a Demco ball coupler. The recall started November 13, 2019, and applies to specific trailer models.
Airstream will send a temporary use adaptor and add a shim plate to the coupler to ensure proper clamping force.
We’ve drafted a message you can send Airstream to request your refund or repair — edit it as you like.
Subject: Recall 19V753000 — Airstream Airstream Hello, I own a Airstream that is covered by recall 19V753000 from Airstream. The official recall notice states: Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. For the final remedy, dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the required clamping force on the tow ball, free of charge. The recall began November 13, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
