Airstream, Inc. recalled certain 2019-2020 travel trailers and 2020 Basecamp, Bambi and Caravel trailers due to trailer hitch hazards, according to the National Highway Traffic Safety Administration (NHTSA) on October 21, 2019. Owners should contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
How to tell if you have it
- Airstream Bambi, 2020
- Airstream Basecamp, 2020
- Airstream Caravel, 2020
- Airstream Classic, 2019-2020
- Airstream Flying Cloud, 2019-2020
- Airstream Globetrotter, 2019-2020
- Airstream International, 2019-2020
- Airstream Nest, 2019-2020
- Airstream Sport, 2019-2020
- Airstream Tommy Bahama, 2019-2020
What to do
Airstream will notify owners and send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow towing. Dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the required clamping force on the tow ball, free of charge. The recall began November 13, 2019.
The hazard
Due to improper welding, the Demco ball coupler installed on the travel trailers may not provide enough clamping force on the tow ball, potentially causing the coupler to separate from the tow ball. If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.
Context
GovInfoNow's records show Airstream, Inc. has 37 other recalls on record since April 3, 2010. Other recent recalls of similar products include Airstream 2023 Atlas Motorhomes: Fire Risk from Exposed Flooring (March 5, 2024), Airstream 2021 Basecamp Recall: Spare Tire Detachment Risk (December 19, 2023) and Airstream 2020 Motorhomes: Incorrect Tire Info Risk of Crash (November 17, 2023). Other recent recalls of similar products include ATC Trailer Recall: Coupler May Separate on RM900/RM700 (September 25, 2026), Alliance 2025-2027 Paradigm RVs: Suspension Bolt Detachment Risk (May 26, 2026) and Brinkley RV 2025 Model Z Suspension Recall: Broken Bolts Risk Crash (May 22, 2026).